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    The AI-native Serviceware platform is the digital foundation of modern service organizations and greater digital service excellence. Learn more about our solutions and use cases now.

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    • Agentic AI & Automation
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    Forrester Wave

    Discover the top ESM platforms in the Forrester Wave™ Report 2025 and learn about Serviceware as a “Strong Performer.”

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    Whitepaper

    The smart way to select AI for your IT finance

    A handy guide for anyone looking to harness the potential of AI in Technology Business Management (TBM) and IT Financial Management, but unsure where to start.

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  • Strategy Consulting

    Only around 33% of digital transformation projects achieve their targeted revenue benefits. Don't fall into the same trap – benefit from Serviceware's strategy consulting and value engineering!

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    Whitepaper

    7 Ways to Make Your CFO Love TBM

    The divide between CFOs and CIOs often stems from a lack of transparency, but data-driven TBM helps close that gap and build trust. A leading TBM solution enables organizations to achieve shared value quickly and sustainably.

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    Optimize your service processes, reduce IT costs, and secure your IT infrastructure. Our case studies and reference reports show which solutions work in practice and how companies have successfully achieved their goals.

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    Case Study

    How Finvis Creates Transparency for Shared Service Costs

    Finvis standardized its service portfolio and made it more flexible to better meet customer needs and improve profitability. It progressively automated end-to-end service controlling, from planning to costing and allocation.

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    Blog

    Debunking 7 Common Objections to IT Financial Management

    CIOs are under pressure to cut costs, fund innovation, and justify every line of IT spend. Here are seven of the most common objections to ITFM, and what they’re really costing you.

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  • Careers

    Serviceware stands for team spirit and passion. At 14 locations worldwide, around 450 employees work together on innovative IT and software solutions that create real added value for our customers. Appreciation, cohesion, and personal interaction are at the heart of what we do. What counts for us is not the perfect resume, but your potential, your motivation, and your willingness to make a difference.

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    Senior Sales Development Representative DACH

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    Our strong Partnerships

    Serviceware's partner ecosystem comprises more than 50 companies around the world. Learn more about who we work with to offer our customers even more added value.

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