Platform

The AI-native Serviceware platform is the digital foundation of modern service organizations and greater digital service excellence. Learn more about our solutions and use cases now.
Platform

Agentic AI and Automation

No-code and Workflow Orchestration

Data Management and Integrations

Governance and Security

User Experience and Self-Service
Report

Forrester Wave

Discover the top ESM platforms in the Forrester Wave™ Report 2025 and learn about Serviceware as a “Strong Performer.”
Solutions
Solutions

Corporate Performance Management

Knowledge Management

Field Service Management
Enterprise Service Management

IT Service Management

HR Service Management

Customer Service Management

IT Financial Management

Digital Value Model®

Technology Business Management

FinOps

Cloud Cost Management

Planning and Forecasting

Charging and Billing

Vendor and Contract Management

IT Cost Benchmarking

Transfer Pricing

Managed Services

Trainings
Report

Leader in ITFM

Recognized "Leader" in IT Financial Management Software worldwide. Forrester Wave™: IT Financial Management Software Q2 2026
Strategy Consulting

Only around 33% of digital transformation projects achieve their targeted revenue benefits. Don't fall into the same trap – benefit from Serviceware's strategy consulting and value engineering!
Strategy Consulting

ITFM Consulting

ESM Process Consulting
Whitepaper

7 Ways to Make Your CFO Love TBM

The divide between CFOs and CIOs often stems from a lack of transparency, but data-driven TBM helps close that gap and build trust. A leading TBM solution enables organizations to achieve shared value quickly and sustainably.
Case Studies

Optimize your service processes, reduce IT costs, and secure your IT infrastructure. Our case studies and reference reports show which solutions work in practice and how companies have successfully achieved their goals.
All Case Studies

Our ITFM Case Studies

Our ITSM Case Studies

Our CPM Case Studies

Our Knowledge Management Case Studies
Case Study

How Finvis Creates Transparency for Shared Service Costs

Finvis standardized its service portfolio and made it more flexible to better meet customer needs and improve profitability. It progressively automated end-to-end service controlling, from planning to costing and allocation.
Info Center

Discover our corporate news, exciting blog posts, current events, webinars, white papers, and our podcast—all summarized for you in one place.
Corporate News

Blog

Events

Webinars

Whitepapers

Newsletter
Blog

Debunking 7 Common Objections to IT Financial Management

CIOs are under pressure to cut costs, fund innovation, and justify every line of IT spend. Here are seven of the most common objections to ITFM, and what they’re really costing you.
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Company

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Contact

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Our company

Serviceware Partner Ecosystem

Together with leading consulting, technology, and research partners, we bring expertise and innovation to organizations around the world. Our partner ecosystem extends the reach and capabilities of Serviceware—from strategic advisory and implementation of the Serviceware Platform to IT infrastructure solutions and pioneering AI research.

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Global Advisory & Reseller Partners

Our global network of advisory partners and resellers brings together strategic consulting, industry expertise, and implementation capabilities. They support organizations throughout their transformation journey, helping them successfully deploy and realize the full value of Serviceware solutions.

Explore the Serviceware Platform

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IT Infrastructure Technology Partners in DACH

We partner with leading technology vendors to deliver comprehensive IT infrastructure solutions for customers across the DACH region. Combining best-in-class technologies with our consulting and implementation expertise, we help organizations strengthen IT security, manage and protect their data, and optimize endpoint management.

Explore Our IT Infrastructure Solutions (DE)

Strategic AI Partner

Our long-standing collaboration with TU Darmstadt, one of Germany’s leading universities in artificial intelligence, brings together cutting-edge research and real-world application. Through our joint work at the AI Competence Center in Darmstadt, research insights are translated into AI capabilities that enhance the Serviceware Platform and create tangible value for our customers.

Learn more

Join us!

Serviceware collaborates with select consulting and implementation partners who provide comprehensive support to companies throughout their digital transformation projects – from process consulting to intelligent automation.

Our shared goal is to make companies measurably more successful – through efficient processes, high automation, and sustainable digital transformation.

Contact me about the Partner Program