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Serviceware Sustainability Strategy 2030

The goal of the Serviceware Sustainability Strategy 2030 is to align Serviceware sustainably in the areas of "Environment", "Social", and "Economy & Governance" by providing the basis for the corporate actions of all Serviceware employees.

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The strategy is intended to make the ambitions in the individual areas transparent and thus serve as an orientation for decisions and actions within Serviceware.
 
The Serviceware Sustainability Strategy 2030 has resulted from a strategy process that extensively and personally involved all key stakeholders. The Serviceware Materiality Matrix, from which the focus topics of the Serviceware sustainability strategy are derived, incorporates comprehensive feedback from employees, customers, partners and shareholders.

Strategic fields of action of the Serviceware Sustainability Strategy 2030

The three strategic fields of action combine two currently leading views on the topic of sustainability: the three-pillar model of sustainability from the Bundtland Report of the United Nations World Commission on Environment and Development (ecological, economic and social sustainability) and the perspective of sustainable corporate management ESG (environmental, social, governance).
 
They are directly related to our business activities and reflect the sustainability factors relevant to Serviceware.
 
In addition, we have assigned the corresponding United Nations Sustainable Development Goals of the United Nations (UN Sustainable Development Goals, SDGs).
 
All fields of action are of equal importance, are directly related, and complement each other to form guardrails towards sustainable corporate development.
Wind Turbines in Galicia, Spain

Environment

The sustainable use of our environment and all its resources is in line with our philosophy.

A climate- and resource-friendly future is our goal, and we act accordingly.

Goals 2030

Emissions: We are becoming CO₂-positive in those areas of our business that we can directly influence.

Energy & Energy-efficient IT: We explicitly include ecological efficiency criteria in our product and IT strategy.

Social

People are at the center of our success, as team members and business partners.

Mutual respect and appreciation are the building blocks for fair and excellent collaboration with our business partners and team members.

Goals 2030

Employer Attractiveness: Serviceware is a well-known European employer brand powered by personal development, trustful leadership and the Serviceware company culture.

Diversity: Diversity leads to more creativity and success. That is why we promote diversity and variety in the company and continuously strengthen the equal rights of our employees.

Training and Education: We are increasing the training and development of our employees so that each individual and the company as a whole is prepared for future requirements.

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Handschlag zwischen Geschäftsmann und Kollege im Büro

Economy and Governance

Ethical conduct is the basis of our economic activity.

Since our foundation in 1998, adherence to the principle of legality and acting responsibly and fairly in our business dealings have always been and will always be the cornerstone of Serviceware’s corporate values.

Goals 2030

IT and Data Security: We are constantly improving the consistent protection of our company’s data as well as the data of our customers and partners. Information security and the maintenance of confidentiality in accordance with legal requirements have absolute priority for us.

Governance Guidelines/Ethics: Compliance, anti-corruption and integrity are of the utmost relevance to us. We continue to actively minimize risks in these areas and expand corresponding preventive measures.

Contact us

If you have any questions, please do not hesitate to contact Serviceware Sustainability Management
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