SaaS Recovery

SaaS Recovery is the restoration of data, objects, metadata or configurations within cloud-based software-as-a-service applications. Typical triggers are accidental deletions, faulty automation, damaged data, compromised accounts or cyberattacks. Depending on the application, recovery can concern individual elements or extensive data sets.

A resilient SaaS recovery strategy takes into account which objects can be backed up, which dependencies exist between them and how restores are technically returned to the target application. API limits, permissions, versioning and the order of dependent objects can also influence recovery duration. Critical recovery scenarios should therefore be tested in practice on a regular basis.

SaaS recovery connects Data Management with resilient Business Continuity Management. In this way, the operational recoverability of SaaS data is embedded in the overarching restart objectives and responsibilities of the organization.