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Serviceware SE: Use of AI in Serviceware Processes 7.0 as part of the ESM platform takes service management to a new level

  • AI-driven automation of service processes will improve competitiveness
  • Machine learning based on unstructured data accelerates service response…

Serviceware partners with Deloitte in Denmark to enable customers to transform their IT services

Partnership sees Deloitte’s finance advisory/technology implementation expertise combined with Serviceware’s financial management software solutions.

Serviceware SE launches Financial 6.0: Game-changing ITFM software update set to revolutionize collaborative planning of corporate IT and Shared Services.

  • Enabling collaborative decision making from the C-Suite across the business.
  • Facilitating high-quality financial steering via intuitive…

AG implements Serviceware Financial to gain IT cost transparency as it continues to raise the innovation bar in a digital-first marketplace

Today it has been announced that AG, the market leader in the Belgian insurance market, is implementing Serviceware Financial, a software tool…

BARC's The Planning Survey 21 – Serviceware again achieves consistently top ratings!

With 30 top positions and 39 leading positions across four different peer groups, Serviceware once again achieves an outstanding set of results in…

Serviceware SE awarded the title of Central European Partner of the Year 2020 by leading Security Vendor CrowdStrike

  • Innovative solutions powered by CrowdStrike Falcon platform
  • From a new Partner to the #1 Partner in less than two years
  • Committed and skilled…

Serviceware partners with Centigo to improve the adoption of IT Cost Management, Facilities Cost Management and Green IT solutions in the UK and Europe.

Serviceware and Centigo have announced a new partnership focused on enabling our client organisations to modernise and transform their cost…

Serviceware once again distinguished as market leader in the field of IT and Enterprise Service Management Software

  • Serviceware for the fourth time in a row winner of the top 20 vendors for the upper midmarket in Research in Action (RIA) study
  • Once again highest…

Serviceware partners with Synerity to provide Swedish customers complete control and transparency with their service costs

Serviceware announce new partnership with Synerity to team up their Enterprise Service Management, Process Automation and Employee Experience…

Serviceware SE honoured as market leader in the field of Technology Cost and Resource Management

  • Research in Action (RIA) elects Serviceware in a new study as market leader in the field of Technology Cost and Resource Management
  • Serviceware is…

Serviceware achieves 21 top rankings in the BARC BI & Analytics Survey 21!

Since 2014 Serviceware Performance customers participate in this survey and again Serviceware Performance got outstanding feedback which leads to…

Serviceware Knowledge awarded most promising knowledge provider 2020 by CIO Review

Serviceware Knowledge (SABIO) has been awarded as one of the 10 most promising knowledge providers by CIO Review.

Serviceware named as supplier on UK Government’s G-Cloud 12 framework

In a turbulent landscape, Serviceware’s IT financial management solutions will enable organisations to build resilience by analysing cloud and IT…

Serviceware featured in Global Banking and Finance Review

Ronnie Wilson discusses how revealing the truth about business spend is the key to business resilience and future growth.

Serviceware introduces AI support for service centers

  • Serviceware Enterprise Service Management (ESM) now equipped with AI-supported assistance for service agents
  • The Beta version of the "Solution…

Serviceware SE extends ESM platform by adding standard processes for a controlled return to the physical workplace

  • New digital solution for the planning of workplace utilisation based on Serviceware Processes ensures safe return to the physical workplace
  • Noticeabl…

Serviceware SE extends cooperation with KPMG in Germany

  • Joint service offering for companies in the field of transfer pricing
  • Joint marketing of the respective products and services
  • Large companies and…

Serviceware SE holds first virtual Annual General Meeting

On Wednesday, May 27th 2020, Serviceware SE held their Annual General Meeting for the first time as a virtual conference. Following restrictions in…