Serviceware news and announcements

Serviceware SE awarded the title of Central European Partner of the Year 2020 by leading Security Vendor CrowdStrike

• Innovative solutions powered by CrowdStrike Falcon platform
• From a new Partner to the #1 Partner in less than two years
• Committed and skilled…

Serviceware partners with Centigo to improve the adoption of IT Cost Management, Facilities Cost Management and Green IT solutions in the UK and Europe.

Serviceware and Centigo have announced a new partnership focused on enabling our client organisations to modernise and transform their cost…

Serviceware once again distinguished as market leader in the field of IT and Enterprise Service Management Software

• Serviceware for the fourth time in a row winner of the top 20 vendors for the upper midmarket in Research in Action (RIA) study
• Once again highest…

Serviceware partners with Synerity to provide Swedish customers complete control and transparency with their service costs

Serviceware announce new partnership with Synerity to team up their Enterprise Service Management, Process Automation and Employee Experience…

Serviceware SE honoured as market leader in the field of Technology Cost and Resource Management

• Research in Action (RIA) elects Serviceware in a new study as market leader in the field of Technology Cost and Resource Management
• Serviceware is…

Serviceware achieves 21 top rankings in the BARC BI & Analytics Survey 21!

Since 2014 Serviceware Performance customers participate in this survey and again Serviceware Performance got outstanding feedback which leads to…

Serviceware Knowledge awarded most promising knowledge provider 2020 by CIO Review

Serviceware Knowledge (SABIO) has been awarded as one of the 10 most promising knowledge providers by CIO Review.

Serviceware named as supplier on UK Government’s G-Cloud 12 framework

In a turbulent landscape, Serviceware’s IT financial management solutions will enable organisations to build resilience by analysing cloud and IT…

Serviceware featured in Global Banking and Finance Review

Ronnie Wilson discusses how revealing the truth about business spend is the key to business resilience and future growth.

Serviceware introduces AI support for service centers

• Serviceware Enterprise Service Management (ESM) now equipped with AI-supported assistance for service agents
• The Beta version of the "Solution…

Serviceware SE extends ESM platform by adding standard processes for a controlled return to the physical workplace

• New digital solution for the planning of workplace utilisation based on Serviceware Processes ensures safe return to the physical workplace
• Noticeabl…

Serviceware SE extends cooperation with KPMG in Germany

• Joint service offering for companies in the field of transfer pricing
• Joint marketing of the respective products and services
• Large companies and…

Serviceware SE holds first virtual Annual General Meeting

On Wednesday, May 27th 2020, Serviceware SE held their Annual General Meeting for the first time as a virtual conference. Following restrictions in…

Serviceware achieves 37 top-ranks in BARC'S The Planning Survey 20!

Serviceware Performance has achieved excellent customer ratings in the world's largest independent user survey of planning and budgeting software with…

Serviceware SE introduces innovative appointment scheduling for healthcare institutions to manage safety and utilization of testing facilities.

• Serviceware Resources Appointment Planning ensures safe patient logistics and utilization of testing facilities
• Unique “smart search” feature checks…

Covid-19 Update: Through the crisis together

An update from our CEO Dirk Martin on how we help our customers in the crisis

Serviceware SE with successful 1st quarter of the current fiscal year

• Sales revenues increase to EUR 17.3 million
• Adjusted EBIT of EUR 0.9 million
• SaaS/Service share in sales revenues already at 42 percent
• Successful…

Serviceware #1 vendor for Enterprise Service Management SaaS and Software

• For the third year in a row Serviceware has been named number 1 out of the top 20 providers in the upper and midsize market
• Received the highest…