Digital investments alone are not enough to meet the next normal’s needs. Thriving in the next normal will require strategic decision making that can only be achieved through cost visibility and effective cost management.
To increase transparency for IT costs and services, Otto Bock Healthcare deployed the financial management software solution Serviceware Financial to replace Microsoft Excel which had been used in IT Controlling.
IT Leaders are under more intense pressure than ever before to perform and deliver for their businesses. Is a centralized or decentralized organisational structure the key to helping CIOs manage and respond to the ever-changing pressures they face?
Finding the right level of digital transformation by improving service levels while reducing costs will be critical to enable enterprises to grow in challenging times.