Excellent Enterprise Service Management

Serviceware stands for a unique portfolio of solutions for digitizing and automating service processes, no matter what challenges you face in IT, HR, or Customer Shared Services. This is what our customers say:

 

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‘With the cost data from the Serviceware Platform we could reduce the gap between plan and actual to only 3% deviation, thereby enabling us to deliver reliable results to the CFO.’

Head of Project and Portfolio Management
South East Asia, Global Automotive OEM

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‘Based on Serviceware Financial we have established a totally new collaboration between Shared Services and our customers. They understand what they pay for and appreciate the value we deliver.’

Head of Service Management Global
Global Automotive supplier


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Serviceware Processes helps us target the sweet spots of our Robotic Process Automation (RPA) with the biggest saving potentials.’

Head of Shared Services
Eastern Europe, European Logistics Company

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Serviceware Financial enables us to fulfill the rigid requirements of the tax authorities, when it comes to inter-company charging.’

Head of IT Operations
India Global Financial Services Company

Serviceware Platform Applied

Serviceware ESM Platform

In a digital economy where everything is a service, individuals expect technology to work for them and not the other way around. Five solutions, seamlessly integrated into a unified service platform or running independently from each other. However it suits your business needs best.

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Automate Shared Service management with Serviceware Processes

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Gain transparency and control on Shared Service financials with Serviceware Financial

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Plan, monitor and analyze financial performance with Serviceware Performance

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Optimize field service efficiency for mobile teams with Serviceware Resources

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Improve corporate knowledge management with Serviceware Knowledge

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Serviceware Comprehensive Solutions for Enterprise Shared Services

Looking for a dynamic framework to streamline your Global Shared Services operations? Serviceware. That’s How.

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IT Financial Management (ITFM)

Transparency, cost control and efficiency for your Shared Services

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IT Service Management (ITSM)

Design, deliver, and constantly improve your IT services, processes, and operations

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Shared Service Center HR

Provide a new level of efficiency in HR processes and improve employee experience

A selection of our trusted partners and customers

Serviceware SE is trusted by customers all over the world. 
See what our clients are saying about us.

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Questions? We would love to get in contact.

Enterprise Service Management is a complex topic, we can make it easy for you. Let´s start a conversation to discuss your questions, thoughts and business challenges.

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