Business Charts



Optimally manage your company's service finances.

Serviceware. That's how.

Excellent Enterprise Service Management

Serviceware stands for a unique portfolio of solutions for digitizing and automating service processes, no matter what challenges you face in IT, HR, or Customer Shared Services. Serviceware serves more than a 1000 customers​. Our vision and daily motivation is: "Serviceware enables people to achieve their ambitions in the service economy."

Serviceware Financial 6.0 Release.
Revolutionize your collaborative planning of corporate IT and Shared Services with this game changer of an ITFM software update!

17 out of the 40 companies listed on the German DAX stock index are already valued customers. Serviceware is crucial for corporate performance planning and financial management of IT and shared services.

Serviceware and Deloitte partner on Technology Business and IT Financial Management

Find out more about our partnership and see our joint blog on ‘The CIO and CFO’s Drive to Unlock Business Value from Digital Investments’.

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Serviceware and KPMG extend cooperation

Find out about our joint service offering for companies in the field of transfer pricing!

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Advantages with xP&A and AI

Integrated BPM: Use best practices from financial planning across all departments.

Serviceware Financial Performance CIO CFO TEI Study.

Save up to 40% on your service costs!

Software solutions for the digitalization and automation of ITFM processes to increase service quality.

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Serviceware ESM Platform

In a digital economy where everything is a service, individuals expect technology to work for them and not the other way around. Five solutions, seamlessly integrated into a unified service platform or running independently from each other. However it suits your business needs best.

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Automate Shared Service management with Serviceware Processes

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Gain transparency and control on Shared Service financials with Serviceware Financial

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Plan, monitor and analyze financial performance with Serviceware Performance

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Optimize field service efficiency for mobile teams with Serviceware Resources

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Improve corporate knowledge management with Serviceware Knowledge

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The technical support at Serviceware is top-notch and delivers excellent quality even during the feasibility study

Dr. Jörg Kundler
Deutsche Flugsicherung
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Serviceware Comprehensive Solutions for Enterprise Shared Services

Looking for a dynamic framework to streamline your Global Shared Services operations? Serviceware. That’s How.

Money, bill, coins.
IT Financial Management (ITFM)

Transparency, cost control and efficiency for your Shared Services

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IT Service Management (ITSM)

Design, deliver, and constantly improve your IT services, processes, and operations

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Shared Service Center HR

Provide a new level of efficiency in HR processes and improve employee experience

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Questions? We would love to get in contact.

Enterprise Service Management is a complex topic, we can make it easy for you. Let´s start a conversation to discuss your questions, thoughts and business challenges.

20 years, 480 employees, 14 locations, 900 customers, 66 million revenue


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