Streamline your global IT Service operations

ITSM and ITFM software solutions to automate the delivery of your IT services and provide insights into the financial performance of these services and their impact on your business.

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Business software solutions

Explore the AI-native Serviceware Platform

Serviceware stands for a unique solution portfolio of software and consulting for digitalizing, automating and simplifying service processes for IT Service, Customer Service and Shared Service Centers.

Service tickets processed by Serviceware AI:


Customer queries automatically answered by Serviceware AI:


ITFM and Technology Business Management

Save on your business IT costs with our software for CIOs and CFOs.

IT and Enterprise Service Management

IT organizations and Shared Service Centers digitalize their entire service process portfolio with our Enterprise Service Management Platform.

Corporate Performance Management

Financial planning and analysis software for CFOs and controllers.

Knowledge Management

AI-driven software to build and maintain a centralized knowledge base, whether for your employees, your customers or both.

Field Service Management

Field service, shift scheduling and logistics planning software and apps for healthcare providers and more.

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Free trials and product tours

Start a trial or book a customized demo with our expert consultants to see what our solutions can do for you.

Who we are

About us

Headquartered in Germany, we have been innovating and adding value to businesses for over 25 years with our award winning software solutions. We offer strategic consulting to help define your service strategy, implementation of our enterprise service platform as well as safe and reliable IT infrastructure solutions and managed services. 

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Our customers

You're in good company

Leading organizations choose Serviceware solutions.

Commerz Direktservice
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Ritter Sport Logo.