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Case Study
Concept, consulting, implementation: Finding the right CMDB solution with SSC
Hapag-Lloyd AG is one of the world's leading liner shipping companies with approximately 14,000 employees at locations in 137 countries. It…
Case Study
CSS Insurance - personal and digital customer consulting
Swiss health insurer CSS understood early on that customer requirements have changed. In developing value-added offerings, the focus was…
Case Study
DFH Case Study
DFH ensures smooth service processes via a Serviceware solution for Customer Service Management (CSM)
Case Study
Serviceware Processes at Deutsche Flugsicherung GmbH
Serviceware Processes helps them to handle the necessary documentation processes efficiently.
Case Study
LBS West implemented a central service system with Serviceware
The LBS service team now processes queries from all users more efficiently than before, provides automatic feedback and has reliable asset…