The insurance group BGV Badische Versicherungen (BGV) offers insurance cover for private, corporate and munici¬pal customers all over Germany. This also includes a comprehensive customer service around the BGV insurance policies. The necessary knowledge for a quick and reliable dealing with all customer requests is made available by BGV to its employees through Serviceware Knowledge.
Digitization aggravates the demands being made towards customer service centers. Digital offerings are booming. You don't want to get left behind? Find out in our guide how you can digitize your customer service without falling into any hidden traps.
Hundreds of IT budget managers have decided: When it comes to IT, SaaS and Enterprise Service Management, Serviceware is at the top of the vendor selection matrix.
These days it is impossible to gather information on IT budgeting without hearing and reading about the importance of sustainable, future-proof IT Financial Management.
Find out how to efficiently optimize your IT budget!
Serviceware Processes helps them to handle the necessary documentation processes efficiently.
Customer service at Commerzbank brings up the exact right information on the screen when the customer consultants need it. How? With SABIO, the Serviceware knowledge solution.
LBS West is introducing a central system together with Serviceware that controls the entire interaction between operative departments and EDP. Thereby the company consistently ensures clear processes in the interaction between business and IT.