Modern Slavery Statement

This statement has been published in accordance with the Modern Slavery Act 2015. It sets out the steps taken by Serviceware SE ad other relevant group companies (Serviceware) during the year ending 30 November 2020 to prevent modern slavery and human trafficking in its business and supply chains.

Our Business
Serviceware provides customers with IT services, consulting services and digital software and hardware solutions across multiple industry sectors to, among other things, digitize and automate service processes.

Serviceware incorporates the following trading subsidiary companies:

•    PM Computer Services Verwaltung GmbH
•    PM Computer Services GmbH & Co. KG
•    helpLine CLM AG
•    helpLine IT Solutions GmbH
•    helpLine GmbH
•    helpLine B.V.
•    Strategic Services Consulting GmbH
•    Catenic AG
•    PMCS helpLine Software S.L.
•    SABIO GmbH
•    Serviceware SE UK Limited
•    Serviceware AB
•    CUBUS AG
•    CUBUS Schweiz GmbH

Our Polices and Principles
Serviceware does not tolerate slavery or human trafficking within its business operations and takes a risk-based approach regarding its supply chains. Serviceware supports the enactment and enforcement of human trafficking laws that recognize and protect victims while holding traffickers accountable. Serviceware operates a whistleblowing policy which encourages staff to report any wrongdoing, this extends to human rights violations, like modern slavery.

Our suppliers
Serviceware has business relations with software and hardware vendors and distributors based predominately within Europe and the USA. The software business sector is not considered one most “at risk” and no Serviceware subsidiary company has intricate supply chains (or partnerships) with businesses based in impoverished regions of the world, where labour laws are non-existent or are not enforced.

Our Staff
Serviceware employees have the necessary documentation to legally work in the UK (or the country in which they are employed) and no-one under the legal minimum age for admission to work is employed by serviceware

Our Commitment
Serviceware does not support or deal with any business knowingly involved in slavery or human trafficking. We understand that modern slavery risk is not static, we actively monitor our supply chains and undertake selective due diligence, we will immediately implement risk mitigation and remedial measures should the situation change.
This statement was approved by the board of Serviceware SE.

Dirk K. Martin, CEO, Serviceware SE, and director for and on behalf of Service SE UK Limited,
March 2020