Resources

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Case Study

DPD iloxx

DPD iloxx replaced their intranet with Serviceware Knowledge to establish a Single Point of Truth.

Case Study

StepStone

StepStone introduced Serviceware Knowledge as Stepedia to replace traditional document filing systems.

Case Study

City skyline from rooftop, yellow.

Commerzbank customer service

Customer service at Commerzbank uses Serviceware Knowledge to bring up the right information exactly when customer consultants need it.

Case Study

Deutsche Post DHL customer service

Deutsche Post and Parcel Service has bundled all information related to customer service in their central knowledge platform "MEINWISSEN"…

Case Study

Hauptgebäude der BGV Badische Versicherungen

BGV Badische Versicherungen (BGV)

BGV provides its employees with access to the essential knowledge needed for promptly and effectively addressing all customer requests…