Serviceware colleagues smiling.


Looking for a change?

Come join our team!

Who we are and what we do

Serviceware is a stock exchange listed software company with German roots that is constantly growing internationally. With our own software and the consulting services of our team, we support our customers in digitizing their service offerings – making them service heroes in the digital world. 

How do we pull this off?

Together with our more than 500 employees, we achieve great things. Are you on board? 


„I want to make a difference with what I do. That is important to me. I am amazed each and every day at how we, as a team, outgrow ourselves and learn from each other.”

Sophia, Marketing Campaign Manager 


That’s how we work

We offer you all the opportunities to grow and flourish in order to bring both yourself and our company to the top. But it's even more important to us that you feel comfortable doing so. You won't find strict hierarchies, an elbow mentality or inflexible working hours with us.

We focus on mutual respect, working together as equals, working hours based on trust, and creating something great together as a team. Because at the end of the day, it's the result that counts, and the way to get there can come in many different forms.

Sound good? Perfect. Then keep reading and see what else is in store for you at Serviceware:

Flexible working hours

Full-time or part-time based on trust? Work from home, work in the field, or work together in one of our offices? We will find the right model with the right mix.


We have developed a welcome program so that we can quickly get to know each other and you can feel immediately at home with us. This way you will gain a good overview and get to know the company.


When you get involved, do you also want to feel that you have achieved something? That something is moving forward? At Serviceware you can take responsibility and make a difference.

Chances for development

Company acquisitions, new products, new markets in other countries. At Serviceware, all signs point to growth. That's why our employees can also reinvent and develop themselves.

Continuing education

Our team is our greatest resource. That is why we focus on people development and invest in the skills of our employees.

Team events and offsites

We celebrate successes and the commitment of our employees together. Our legendary annual kick-off event, the summer and winter parties are not the only occasions. Our teams also like to put their heads together across sites and organize joint events.

Fitness and health

Well, our foosball tournaments are not the best back exercise. But we can score points at the company run and the volleyball tournament with full commitment to our fitness. Our company doctor is also on hand to offer preventive check-ups and flu shots if you need them.

One team

We are still far from being as diverse as we would like to be. But we already are a pretty colorful crowd with a wide variety of backgrounds and careers. Bring your story into our team!

Employee discounts

Musicals, movies, outdoors clothing, gym memberships... Being part of Serviceware you can make valuable savings on many partner offers.

That's how

Our fundamental principles


  • Team spirit brings us closer to our goals and to one another
  • Trust makes us a true partner
  • Mutual respect appreciation are the building blocks for fair and excellent teamwork
  • We are one company, and we own its future success together
  • Being recognized motivates us
  • Going that extra mile drives our growth
  • Passion leads us to success
  • Constructive feedback helps us and our company reach the next level
  • Being helpful takes us all one step further
  • Creating and embracing positive change is a foundation for our future success
Four olleagues standing together on office hallway and talking.

Our AI code

Our approach to responsible use of AI

In addition to a productive and harmonious work environment, we place a strong emphasis on the responsible use of innovative technology, particularly artificial intelligence (AI). To ensure that our use of AI is both ethical and effective, we have defined an AI code:

Our employees are encouraged to integrate AI into their work processes wherever it makes sense. This enables us to increase the efficiency and effectiveness of our daily work. Control of AI systems remains in human hands to ensure responsibility and ethics.

We treat confidential and internal company data discreetly. In addition we adhere rigorously to data privacy guidelines and respect the privacy of our customers and employees. We recognize the importance of intellectual property.

We strive for technological and commercial independence in order to remain flexible and foster innovation. Furthermore, we encourage ongoing skill development and knowledge sharing in the field of AI to strengthen and support our team.

These guiding principles ensure responsible use of AI technology that upholds our values and goals.

Want to be part of something special?

Then we look forward to hearing from you!


Apprenticeship or integrated degree program at Serviceware

IT, administration, sales, marketing or product development: What are you passionate about?


  • IT specialist (m/f/d) for system integration 
  • IT specialist (m/f/d) for application development
  • Specialist (m/f/d) for IT system management 
  • Office management specialist (m/f/d)
  • Marketing communications specialist (m/f/d)

Integrated bachelor degree programs

  • Business IT
  • Computer Science
  • Applied mathematics and computer science incl. apprenticeship as mathematical-technical software developer
  • Service management (Consulting & Sales) 


  • Trainee (m/f/d) Sales 
  • Trainee (m/f/d) Consulting & Solution Engineering

How to apply at Serviceware

Depending on where you live, we'll meet online or in person for an initial conversation. Our main goal here is to get to know you and to give you an idea of who we are and what we do. If we share a good feeling on both sides, we will schedule another meeting. Now it's more specifically about your skills, the requirements of the job and you also get to know the first members of your future team. Usually at this point, we've all developed a good sense of whether or not we're a good fit for each other, and in the best-case scenario, we can talk about you joining Serviceware!

Contact us

We are here for you if you have any questions about the application process, job openings or apprenticeships.


Vanessa Rivera

Human Resources Manager
Finance and Administration, HR, Marketing, Product Development (Darmstadt, Leiden, Palma), Support

Katharina Glapa

Human Resources Manager
Product Development, Consulting

Giuliano Mannino

Human Resources Manager

Carina Hess

Human Resources Manager