The current CIO Review deals intensively with the future of knowledge management – and the best solutions in the field. Serviceware Knowledge had to deliver something special on top of getting the basics right and was recognized for its AI tools and omnichannel knowledge management to offer complete customer journey support.
Serviceware Knowledge allows you to manage your entire company knowledge in one centralized database. Thanks to an intuitive interface you can guarantee that all users get the knowledge they need whenever they need it. Lots more is coming with messaging and chat functions integrated soon. Read the full CIO Review with Hendrik Buske, Director of Sales here. For further information on Serviceware Knowledge and a free trial, click here.