Serviceware SE accelerates market entry in North America and enters into a partnership with Maryville Consulting

• Serviceware further expands its good international market position by entering the US and Canadian markets

• Partnership with leading consulting firm Maryville Consulting in the field of IT financial management

• High synergy effects and growth opportunities expected

Idstein Serviceware SE ("Serviceware", ISIN DE000A2G8X31) continues to implement its international expansion strategy successfully. In this context, Serviceware is now accelerating the development of the North American market, the largest software market worldwide, through a partnership in the field of IT financial management with the Maryville Consulting Group ("Maryville"). Maryville is a leading consulting firm specializing in technology and innovation management, headquartered in St. Louis. The cooperation covers the USA and Canada and combines Maryville's expertise in digital transformation, process optimization, IT strategy development and Technology Business Management (TBM) with Serviceware's software solution for IT cost management. The dovetailing of Serviceware's and Maryville's range of services results in considerable added value for companies and a broad range of solutions with which they can further increase their competitiveness. 

The partnership will give Serviceware access to the latest best practice approaches in TBM consulting for the US market, expand operational capacity, and strengthen its strong international market position. Maryville has a strong customer base with numerous Fortune 2000 companies and large corporations. This opens up new customer potential and significant growth opportunities for Serviceware. There are also plans to jointly develop software solutions enabling companies to achieve their business goals even faster and more efficiently.

Serviceware and Maryville have already demonstrated the great potential of their partnership with a very successful first joint appearance at the Gartner CFO Executive Conference on May 20 and 21 in National Harbor / Washington D.C..

Dr. Alexander Becker, COO of Serviceware: "We are thrilled to partner with the Maryville Group in the US. Their decades of expertise in Technology Business Management, combined with a shared vision and strong synergy in our offerings, positions us perfectly to establish and grow a robust customer base in the region."

Jeff Blomker, Managing Director of Maryville Consulting Group: "Together with Serviceware, a leader in TBM IT Financial Management software, we are proud to represent them in the US and look forward to driving joint business. Our partnership will deliver innovative, value-enhancing solutions that support our customers on their path to excellence in managing their technology investments."

About Serviceware

Serviceware is a leading provider of software solutions for the digitalization and automation of service processes (Enterprise Service Management), with which companies can increase their service quality and manage their service costs efficiently.

The Serviceware Platform consists of seamlessly integrated software solutions that can also be used independently of each other. Since 2018, Serviceware has been focusing on the potential of artificial intelligence in service management. Today, AI is the central innovation factor of the Serviceware Platform, which is constantly being further developed in the company's own AI competence center in cooperation with TU Darmstadt.

Serviceware partners with customers from strategic consulting through the definition of the service strategy to the implementation of the Serviceware Platform. Further components of the portfolio are safe and reliable infrastructure solutions as well as managed services.

Serviceware has more than 1,000 customers worldwide from various business sectors, including 18 DAX companies, as well as 5 of the 7 largest German companies. The head office of Serviceware is in Idstein, Germany. Serviceware employs more than 470 people at 14 international locations.

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