How do you optimally manage your company's service finances?
Serviceware. That’s how.
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Serviceware Financial
Serviceware Financial is a leading software tool for the financial management of your IT and shared services. With a structured service catalog, a detailed cost-to-service-flow, and the capabilities to create virtually infinite budgeting scenarios, you can create as much cost transparency as you need.
Automated capabilities for documentation allow for simplified, tax-compliant reporting and adherence to all transfer pricing regulations. Serviceware FInancial is the easiest way to cut down on IT and shared service costs and prove to your business the true value of your services.
Transparent service costs and values
Immediate cuts to superfluous cost items
Simplified budgeting
Faster, more data-driven controlling
Automated, compliant documentation
Rapid cloud cost assessment and optimization
Provide maximum transparency for your business
Create a clear service offering for your business
Develop a transparent and flexible service portfolio as a basis for well-founded decision-making
Clarify where and how business costs are created
Avoid flat fees in your business communication and instead automatically calculate the actual consumption of IT services
React quickly and well-informed to budget challenges
Utilize continuous planned/actual control during the budgeting period in order to identify deviations early on and avoid negative consequences
Read our whitepaper and learn about the benefits of ITFM tools and IT cost transparency! Clarify and communicate business costs to all stakeholders
Set the course for cost-efficient IT services
Unravel cost drivers in detail
Leverage smart analysis tools to identify inefficient service components and continuously optimize your service portfolio
Lower operational costs
Use scenario comparisons and benchmarking to make the right decisions by e.g. comparing make-or-buy scenarios or cloud/on-premise solutions
Enable business units to cost-consciously utilize IT
Promote the cost-efficient use of IT via consumption-based accounting of services
Read our whitepaper and find out how to optimize your IT cost control. Save costs in the short and the long term!
Simplify the planning and budgeting of IT services
Avoid budget planning mistakes
Deliver reliable and comprehensive information to your cost center owners for dependable planning
Automate the budgeting process for all stakeholders
Simplify planning processes through best practice workflows
Improve efficiency with self-services for your business
Offer a centralized portal, enabling cost center owners to manage their demands, order services, and grant authorizations
Reconsider how you manage your IT budget and use our fact sheet to quickly implement future-proof budgeting
Reduced worktime for settlement from 1-2 days to just 2 hours per month
PALFINGER, a leading manufacturer of lifting solution, introduced Serviceware Financial as a tool for their IT financial management. Today, they use the solution to manage more than 30 services for over 3000 employees.
Read case studyAlso covered in the Serviceware Platform
Plan, monitor and analyze financial performance. Dive deep and profit from self-service analyses and reporting.
Ensure seamless, digital service processes to support customers and employees across all departments
Optimally allocate resources, automatically plan routes for mobile agents, and significantly increase customer satisfaction
Serviceware Financial
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How does that relate to your business case? Get in touch and we will answer all your questions!
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According to Forrester research, using Serviceware Financial can help you save up to 40% on your service costs.
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Forrester has spent years and years researching the development of ITFM (IT Financial Management) - also known as TBM (Technology Business Management) - to find out the whats and hows of mastering company IT and shared service costs. Serviceware was interviewed for this report, aiming at painting a picture of the right Technology Solution Ecosystem for your ITFM to grow and develop. Cutting costs and fostering transparency is more complicated than just picking and using one of the many software tools in the market. Read the report by Forrester Principal Analyst Bill Martorelli to learn what else you need.
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The world of business transformation continues across all organizations - despite the current crisis - whether it is in areas of Digital, Customer Experience, HR or any other. Most organizations still to need to manage their corporate risk and protect their reputation. However, today companies are faced with a time of massive uncertainty and continued disruption.
Traditional ways of working and operating are changing for good and huge pressure is being exerted to significantly cut costs, rebuild revenue streams and plan for new growth throughout the COVID-19 recovery period. Yet most enterprises lack the ability to model cost-cutting scenarios and are instead resorting to cutting jobs, thereby putting the livelihoods of many of their employees at risk. It doesn’t have to be like this.
Ensuring full value of the implementation of an ITFM solution
You have decided that you want to implement a new tool for the financial management of your IT and shared services into your organization. However, this tool on its own will not be able to magically reinvent your processes. It takes the right approaches and strategies to guarantee that your new solution will net you significant profits and benefits in the short and the long run.
We will run you through a typical use case for Serviceware Financial to show you which challenges await you and how to overcome them.
Powering Digital Transformation with Serviceware Financial
In order to succeed in the digital age, CIOs and CFOs have to align more than ever before. Being in sync regarding their different challenges is mandatory if they do not want to be left behind by the competition. IT costs and budgets need be reassessed and made sustainable for an organization that will rely more and more on IT and Shared Services.
Serviceware Financial is a tool that will allow you to master these challenges of the digital age.
Virtual Workforces, now rapid cost cutting – the next CIO challenge
The world of business transformation continues across all organizations – despite the COVID-19 crisis – whether it is in areas of Digital, Customer Experience, HR or any other.
You will get an understanding of how to continue to be the change agent the organization needs, how IT can lead the cost reduction program and why other CXO leaders need your help.
Make the Change: Implement Real-Time IT Cost Avoidance and Spend Reduction
IT has become increasingly complex to manage. Cloud Migrations and other investments in new tech spending to support digital transformation have significantly altered tech budgets in recent years. This means a big change for the role of a CIO, with far more emphasis being placed on innovation, transformation and agility, rather than purely technical capabilities.
Free online consulting on IT Financial Management and Corporate Performance Management to beat the economic crisis
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10 Steps to successful IT Cost Management
Follow our guide to take your IT controlling to new heights. Learn how to optimize budgeting processes and save time and money in the short and the long term.
VOICE-Leitfaden für transparentes IT-Finanzmanagement (German)
Erfahren Sie im ITFM-Leitfaden des Bundesverbands der IT-Anwender (VOICE), was Best Practices effizienten IT-Finanzmanagements sind und wie Sie sie für die Strategie Ihrer IT-Organisation nutzen.
Meaningful service costing by Jo Hart
Whitepaper by Global Business Services expert Jo Hart!
PALFINGER reduces work time for IT cost settlement with Serviceware Financial
The manufacturer now manages all of their IT services with Serviceware’s financial management solution. Palfinger has reduces worktime for settlements from 1-2 days to just 2 hours per month and has achieved full transparency of IT controlling.
FINVIS Business Services creates transparency for costs and services for their group-wide finance & accounting shared services
Serviceware makes it possible for FINVIS to align their services more profitably and closer to customer requirements.