How do you optimally manage your company's service finances?

Serviceware. That’s how.

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Screenshot Serviceware Financial: ITFM Software.
Serviceware Financial 6.0 Release.
Revolutionize your collaborative planning of corporate IT and Shared Services with this game changer of an ITFM software update!

Serviceware Financial

Serviceware Financial is a leading software tool for the financial management of your IT and shared services. With a structured service catalog, a detailed cost-to-service-flow, and the capabilities to create virtually infinite budgeting scenarios, you can create as much cost transparency as you need.

Automated capabilities for documentation allow for simplified, tax-compliant reporting and adherence to all transfer pricing regulations. Serviceware Financial is the easiest way to cut down on IT and shared service costs and prove to your business the true value of your services.

Serviceware Financial performs an adequate Technology Business Management by providing various options and functionalities for managing and optimizing IT and Shared Services finances, resources, and usages.

Transparent service costs and values
Immediate cuts to superfluous cost items
Simplified budgeting
Faster, more data-driven controlling
Automated, compliant documentation
Rapid cloud cost assessment and optimization

Interested in Serviceware Financial? We are happy to answer all your questions!

Provide maximum transparency for your business


Create a clear service offering for your business

Develop a transparent and flexible service portfolio as a basis for well-founded decision-making

Clarify where and how business costs are created

Avoid flat fees in your business communication and instead automatically calculate the actual consumption of IT services

React quickly and well-informed to budget challenges

Utilize continuous planned/actual control during the budgeting period in order to identify deviations early on and avoid negative consequences

Read our whitepaper and learn about the benefits of ITFM tools and IT cost transparency! Clarify and communicate business costs to all stakeholders

Set the course for cost-efficient IT services


Unravel cost drivers in detail

Leverage smart analysis tools to identify inefficient service components and continuously optimize your service portfolio

Lower operational costs

Use scenario comparisons and benchmarking to make the right decisions by e.g. comparing make-or-buy scenarios or cloud/on-premise solutions

Enable business units to cost-consciously utilize IT

Promote the cost-efficient use of IT via consumption-based accounting of services

Read our whitepaper and find out how to optimize your IT cost control. Save costs in the short and the long term!

Simplify the planning and budgeting of IT services


Avoid budget planning mistakes

Deliver reliable and comprehensive information to your cost center owners for dependable planning

Automate the budgeting process for all stakeholders

Simplify planning processes through best practice workflows

Improve efficiency with self-services for your business

Offer a centralized portal, enabling cost center owners to manage their demands, order services, and grant authorizations

Reconsider how you manage your IT budget and use our fact sheet to quickly implement future-proof budgeting

Reduced worktime for settlement from 1-2 days to just 2 hours per month

PALFINGER, a leading manufacturer of lifting solution, introduced Serviceware Financial as a tool for their IT financial management. Today, they use the solution to manage more than 30 services for over 3000 employees.

Read case study

Quick tips and tricks to get your IT financials on track with Serviceware

How to secure liquidity without compromising business critical services?


How to analyze costs of strategic partners minimizing the impact on the service portfolio?


How to evaluate strategic relevant projects within the project portfolio?


How to revise the budget during a crisis as results of savings and consumption changes?


Also covered in the Serviceware Platform

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Plan, monitor and analyze financial performance. Dive deep and profit from self-service analyses and reporting.

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Ensure seamless, digital service processes to support customers and employees across all departments

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Optimally allocate resources, automatically plan routes for mobile agents, and significantly increase customer satisfaction

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Wondering how that relates to your business case?

Get in touch and we will answer all of your questions!

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