Serviceware SE deepens existing IT finance management cooperation with leading global building materials group

  • Use of the platform module Serviceware Financial is significantly expanded
  • Extended licence agreement generates sales revenues in a six-digit euro range

Idstein, 10 February 2022 Serviceware SE (“Serviceware“, ISIN DE000A2G8X31) significantly expands its successful cooperation with one of the world’s largest building materials group. In the field of IT cost management, the module Serviceware Financial from the unique ESM platform of Serviceware, which has been used by the customer already for several years, is considerably extended by supplementary solutions in the field of transfer pricing. So far, Serviceware Financial has supported the customer with its numerous functions, including the creation of cost models, planning, budgeting, forecasting, and reporting. The licence agreement involves sales revenues in a six-digit euro range for Serviceware.

Interrelated companies must comprehensively document prices and their determination for intra-company services and deliveries. The Serviceware solutions in the field of transfer pricing within the module Serviceware Financial support the customer at the development and documentation of transfer prices and secure the correct charging and determination of the cost price. Serviceware Financial creates reports for internal transfer pricing which show where and which costs have been allocated. As a result of extensive digitalisation and automation of the accounting processes using Serviceware solutions, manual errors are avoided, tax legislation is complied with and economic risks due to miscalculations are minimised.
Esmehan Reiff, Strategic Enterprise Account Executive at Serviceware: „We are excited to expand our long-standing cooperation based on the good experience with our solutions to date. For us, it is a great sign of confidence and a confirmation of the efficiency of our range of services that Serviceware Financial is now also being used in the sensitive area of transfer pricing. We will further expand the synergies we have already leveraged with Serviceware Financial at the customer site, reduce existing redundancies and further optimise the organisational structure.”

About Serviceware

Serviceware is a leading provider of software solutions for the digitalisation and automation of service processes (Enterprise Service Management) with which companies can increase their service quality and manage their service costs efficiently.

The Serviceware Platform includes the software solutions Serviceware Processes, Serviceware Financial, Serviceware Resources, Serviceware Knowledge and Serviceware Performance. All solutions can be used in an integrated manner, but also independently from one another.

Serviceware partners with customers from strategic consulting through the definition of the service strategy to the implementation of the Enterprise Service Platform. Further components of the portfolio are safe and reliable infrastructure solutions as well as Managed Services.

Serviceware has more than 1,000 customers worldwide from various business sectors, including 17 DAX companies and 5 of the 7 largest German companies. The headquarters of Serviceware are in Idstein, Germany. Serviceware employs more than 500 employees at 14 international sites.

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