Serviceware SE awarded the title of Central European Partner of the Year 2020 by leading Security Vendor CrowdStrike

  • Innovative solutions powered by CrowdStrike Falcon platform
  • From a new Partner to the #1 Partner in less than two years
  • Committed and skilled sales, engineering, and support teams

Bad Camberg Serviceware SE (“Serviceware”, ISIN DE000A2G8X31) has been selected the “Central European Partner of the Year 2020” by CrowdStrike, a leader in cloud-delivered endpoint and workload protection.

CrowdStrike was founded in 2011 and has reinvented security for the cloud era, built in the cloud, for the cloud. Realizing that the nature of cybersecurity problems had changed but the solutions had not, CrowdStrike developed the Falcon platform to more quickly detect threats and stop breaches. Falcon was the first multi-tenant, cloud native, intelligent security solution capable of protecting workloads across on-premise, virtualized, and cloud-based environments running on a variety of endpoints such as laptops, desktops, servers, virtual machines, and Internet of Things (IoT) devices.

Serviceware Infrastructure Solutions joined the CrowdStrike Partner Program in 2019 and engaged right away with the CrowdStrike team and through their focus and activities, reached Elite Partner status in one year. Serviceware has a committed sales and engineering team to lead CrowdStrike engagements.

“Serviceware looks beyond resell and provides their clients with a security program that combines CrowdStrike and core Technology Alliance partners such as Proofpoint and Zscaler.

This has increased the benefits of the partnership, all while providing a successful outcome for our joint clients,” said Amanda Adams, senior director, European Alliances of CrowdStrike and continues: “We are very thankful Serviceware puts trust in our team. Congratulations on a well-deserved award! Looking forward to seeing your continued success in 2021.”

Lars Linden, director Enterprise Accounts at Serviceware Infrastructure Solutions added, “CrowdStrike is a great partner to work with. They simply have the right attitude, concepts as well as technology to deliver cyber security across a variety of platforms. Working with the CrowdStrike team for our joint clients is always a professional and personal pleasure. We are very proud of this award.”

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About Serviceware

Serviceware empowers organizations worldwide to reinvent their service ­processes – digital and highly automated. At the core of our portfolio is the ­AI-­native Serviceware platform. It transforms services across industries, aligns technology and service costs directly with business value, and intelligently connects ­people, processes, and data to form the foundation for service excellence in modern ­enterprises.

Since 2018, Serviceware has been harnessing the potential of artificial intelligence in service management. The continuous advancement of the platform is driven by Serviceware’s AI competence center in close collaboration with TU ­Darmstadt, one of Germany’s leading technical universities.

The Serviceware platform includes solutions for Enterprise Service Management, IT Financial Management, Knowledge Management, Corporate Performance Management, and Field Service Management – deployable individually or seamlessly integrated. Our portfolio is complemented by strategic consulting, managed services, and a strong network of partners in IT security, data management, and endpoint management.

Serviceware serves over 1,100 customers worldwide across diverse industries, including 18 DAX-listed companies and 5 of the 7 largest German enterprises. Headquartered in Idstein, Germany, the company employs over 450 people across 14 international locations.

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