Serviceware Receives “2026 CrowdStrike Europe Partner Award”

  • CrowdStrike honors Serviceware exceptional sales success as winner in the category “Europe Regional Growth Partner of the Year“
  • Award recognizes the successful partnership between Serviceware and CrowdStrike in the field of modern cybersecurity solutions
  • Recognition highlights the successful collaboration in growing Managed Security and cloud-native security services

Idstein Serviceware was honored yesterday during a major ceremony at CrowdStrike’s European Partner Symposium as the winner in the category “Europe Regional Growth Partner of the Year“ With this award, CrowdStrike recognizes the successful collaboration with Serviceware, the company’s above-average revenue growth, and its contribution to strengthening modern cybersecurity strategies for joint customers.

CrowdStrike is one of the world’s leading cybersecurity companies and, with its AI-native Falcon® platform, helps organizations detect security incidents faster, prevent breaches, and sustainably strengthen their cyber resilience. Close collaboration with strategic partners plays a key role in this approach

Together, Serviceware and CrowdStrike support more than 250 companies in Europe, including clients such as FFT, valantic, or LGI in implementing modern security architectures, including endpoint protection, Managed Detection & Response (MDR), and cloud-native security services.

“This award is a special recognition of the excellent collaboration with CrowdStrike and the strong commitment of our teams,” said Dirk Martin, CEO of Serviceware. “Together, we are creating innovative security solutions that help our customers successfully meet the growing demands of cybersecurity and digital resilience.”

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Image from left to right: Amanda Adams, SVP Global Alliances at CrowdStrike; Dirk Martin, CEO of Serviceware; Nicolas Gascard, Director Serviceware Infrastructure Solutions; and John Taylor, VP Europe Alliances at CrowdStrike.

The award places Serviceware among a strong partner ecosystem that includes international companies such as Accenture, BT, Deutsche Telekom Security, and Ernst & Young (EY).

“Our partnership with CrowdStrike enables us to combine state-of-the-art security technologies with our many years of expertise in infrastructure and managed services,” explained Nicolas Gascard, Director Serviceware Infrastructure Solutions. “This allows us to provide holistic support to our customers and help them future-proof their security strategies.”

According to Nicolas Gascard, Serviceware is already one of the largest and highest-revenue CrowdStrike partners in Europe today and plans to further expand the collaboration in the coming years in order to jointly develop innovative solutions for a secure digital transformation. This also includes the continued expansion of managed security services from Serviceware in the field of CrowdStrike solutions, like the “Wingman for Crowdstrike” service.

Further information on the official CrowdStrike press release can be found at:

https://www.crowdstrike.com/en-us/press-releases/crowdstrike-celebrates-partner-award-winners-2026-europe-partner-symposium/ 

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About Serviceware

Serviceware empowers organizations worldwide to reinvent their service ­processes – digital and highly automated. At the core of our portfolio is the ­AI-­native Serviceware platform. It transforms services across industries, aligns technology and service costs directly with business value, and intelligently connects ­people, processes, and data to form the foundation for service excellence in modern ­enterprises.

Since 2018, Serviceware has been harnessing the potential of artificial intelligence in service management. The continuous advancement of the platform is driven by Serviceware’s AI competence center in close collaboration with TU ­Darmstadt, one of Germany’s leading technical universities.

The Serviceware platform includes solutions for Enterprise Service Management, IT Financial Management, Knowledge Management, Corporate Performance Management, and Field Service Management – deployable individually or seamlessly integrated. Our portfolio is complemented by strategic consulting, managed services, and a strong network of partners in IT security, data management, and endpoint management.

Serviceware serves over 1,100 customers worldwide across diverse industries, including 18 DAX-listed companies and 5 of the 7 largest German enterprises. Headquartered in Idstein, Germany, the company employs over 450 people across 14 international locations.

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