ITFM / Planning & Forecasting
Master Your IT Budget with Confidence
Replace reactive budgeting with continuous, data-driven planning. Align IT spend to strategy, model scenarios, and forecast with accuracy, all on one platform.
Why Most IT Budget Processes Fail
Most enterprises still rely on outdated methods to plan IT budgets, leaving leaders with limited visibility, poor agility, and escalating costs. Common pitfalls include:
No clear budget plan
Annual cycles drift from business reality. 91% of global tech leaders expect increased IT budgets, but many lack a rigorous planning methodology, risking overruns (Forrester, 2025).
Manual tools like Excel
Lack of agility
Disconnected teams
Strategic alignment gaps
Organizations where digital, finance, and operations are tightly aligned see 2.4x faster revenue growth and 1.4x better customer retention (Forrester, 2025)
86%
Expect higher IT budgets but lack planning rigor
2.4×
Higher revenue growth with tight cross-team alignment
Source: Forrester 2025: The What, Why, And How Of Cross-Functional Alignment
270%
Return on Investment
Source: Forrester Total Economic Impact Study (TEI) on Serviceware Financial
<6
Months payback period
Source: Forrester Total Economic Impact Study (TEI) on Serviceware Financial
“By using Serviceware Financial, I effectively have more IT budget available!”
Head of IT Service Management at ZF Friedrichshafen
“For us, it is all about properly planning the calculated costs so we can report the correct cost blocks to finance. Costs must be distributed transparently, so we can clearly justify where they arise.”
Franz-Georg Pichler
KABEG
Helping enterprises shorten planning cycles — at scale
Fabian Mieloch
Product Strategy & Solution Engineering
Plan Smarter. Forecast Faster. Stay in Control.
Scenario Modelling
Test multiple budget scenarios before you commit → Confident decisions, less risk
Top-Down & Bottom-Up Planning
Align targets with granular needs → Enterprise-wide accountability.
Real-Time Collaboration
Bring Finance, IT, and Ops into one workflow → Faster cycles, aligned decisions.
Deviation Analysis
See actuals vs. plan instantly → Spot gaps, adjust early.
AI Forecasting
Predictive insights that learn from history → More accuracy, less guesswork.
Plan smarter with AI-assisted forecasts and orchestrated workflows
Product Tour
See how Serviceware Financial turns budgeting chaos into a streamlined process. The video walks through building a central planning model, replacing Excel with governed workflows, and using AI to auto-suggest forecasts. You’ll see how to plan by cost center, project, or vendor, compare scenarios in real time, and cut weeks from planning cycles, all while keeping Finance and IT aligned.
Key Takeaways:
- Replace Excel chaos with one platform
- Align top-down and bottom-up planning
- Test scenarios before you commit
- Use AI to forecast with confidence
- Shorten cycles by weeks
Integrations
From Excel chaos to orchestrated planning: 5 steps
Centralize the model
Align structures
Orchestrate workflows
Simulate scenarios
Predict & adjust
Ready to Take Control of IT Budgeting?
ITFM Webinars
Frequently Asked Questions
Excel isn’t collaborative, scalable or auditable. Serviceware centralizes plans, adds governed workflows and real-time variance tracking.
Yes. Align top-down targets with bottom-up plans across any structure.
Yes. Shift to continuous planning with monthly or quarterly rolls, AI suggestions and instant scenario compares.
Plug-and-play with ERP, CMDB and BI — including SAP, ServiceNow, Oracle and Power BI.
Typical outcomes include ~10% IT spend reduction, doubled transparency and shorter cycles. Forrester TEI found 270% ROI and <6-month payback.