Webinar

From Planning Ambition to Business Value

Date September 22, 2026

Time 3:45 - 4:30 pm CEST

Speakers

Oliver Lorig

Oliver Lorig
Senior Solution Engineer International
Serviceware SE

Christoph Tilsner

Christoph Tilsner
Senior Consultant
Serviceware SE

Can’t attend the webinar? Register anyway, and we’ll send you a link to the recording as soon as it’s available.

Register for the webinar

How the right processes turn integrated planning into an effective steering capability

Many organizations have ambitious goals for integrated planning, yet the expected value often falls short when technical requirements take priority over the processes they are meant to support. Leading organizations take a different approach: they start by assessing how planning works today, define how it should work in the future, and only then translate these requirements into an integrated solution.

In this advanced webinar, we show how this process-led approach connects planning use cases, data, responsibilities, and technology – turning integrated planning into an effective capability for day-to-day IT steering.

What you will learn:

Because this roundtable is about practical guidance: understanding the future direction of Serviceware Performance, discussing how current product changes may affect your daily work, and exchanging experiences with Serviceware experts and other customers.

  • What leading organizations do better in planning processes: How they structure planning around the outcomes and decisions the process needs to support.
  •  Start with the process, not the technology: Why successful planning transformation begins by defining how planning and steering should work before translating requirements into technology.
  • Move from current state to target state: How to assess existing planning processes, identify gaps, and design a future-ready target process.
  • Connect process and solution design: How planning processes, ITFM data structures, responsibilities, and technology need to work together
  • Bring different planning use cases together: How an integrated approach can support different planning and forecasting requirements without creating new process and data silos.
  • Turn implementation into adoption and value: How to embed integrated planning into day-to-day workflows so that it becomes an actively used steering capability:

Your benefit:

You’ll find out how to approach integrated planning as a process-led transformation rather than a technology implementation, and how to create the conditions for planning to deliver sustainable value in day-to-day IT steering.