Using Benchmarking to Drive Cost Optimization in ITFM

Benchmarks are the icing on the cake of any IT service provider. Loved by some as an important tool for determining the position of their own organization and spurned by others as an unnecessary, time-consuming procedure.

Systematic benchmarking shows you where your portfolio stands in direct comparison with your competitors. Identify untapped optimization potential and close performance gaps. 

In this webinar, we’ll provide you with a holistic insight into effective benchmarking. We’ll discuss advantages and disadvantages and show you best practices so that you can come up with meaningful benchmarks easily, quickly and with little effort.