Webinar
From Cost Transparency to IT Steering
Date May 19, 2026
Time 3:30 - 4:15 pm CEST
Speakers
Qasim Khan
Solutions Consultant
Serviceware SE
Sascha Wolters
Enterprise Solution Engineer
Serviceware SE
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About the webinar
Why transparency alone is not enough and how ITFM leads to well-founded decisions
Many organizations today have visibility into their IT costs. With IT Financial Management, they make cost structures, services, and cost drivers transparent. But this is often where the journey ends too early. Making costs visible does not yet mean steering them.
Budgets are often created only once a year. Forecasts are maintained manually. Scenarios can only be modeled with considerable effort. As a result, reporting from ITFM shows what happened. However, it only helps to a limited extent when it comes to deciding what to do next.
In this webinar, we show why ITFM is indispensable, but not sufficient on its own. Only when organizations combine transparency with integrated planning can they steer costs, budgets, and demand in a targeted way. This is exactly where Serviceware extends ITFM with planning, forecasting, and scenarios. Reporting becomes a steering process.
What you will learn:
- Why cost transparency is only the first step
- Why annual budgets and manual forecasts slow organizations down
- Why reporting alone does not help organizations take corrective action in time
- How integrated planning, forecasting, and scenarios complement ITFM in a targeted way
- How organizations use IT cost data directly for planning and decision-making
Your benefit:
You will learn how to take the next step, from transparent IT costs to well-founded decisions on budgets, forecasts, and actions.