Webinar

Better Planning Decisions Based on Real IT Costs

Date July 14, 2026

Time 3:30 - 4:15 pm CEST

Speakers

Oliver Lorig

Oliver Lorig
Senior Solution Engineer International
Serviceware SE

Jonas Trümper

Jonas Trümper
Solution Engineer Serviceware Financial - Performance
Serviceware SE

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About the webinar

How integrated planning based on real IT costs enables better decisions

Many organizations still plan with assumptions, Excel models, and manual coordination. This increases effort, reduces the reliability of forecasts, and makes it harder to respond to change at an early stage. The more dynamic the IT landscape becomes, the more visible the limitations of such planning approaches become.

Organizations that want to steer investments, demand, and costs in a targeted way need more than estimates. Planning must be based on current actuals. This is where the decisive value of combining ITFM with integrated planning becomes clear. Planning, forecasting, and scenarios draw directly on real IT cost structures. This creates a reliable basis for prioritization, scenario analysis, and well-founded decisions.

In this webinar, we present concrete use cases that show how organizations bring planning closer to operational reality and systematically strengthen their steering capability.

What you will learn:

  • Resource and cost planning across roles and teams: How to design FTE plans across roles and teams, model volume-based quantities, and apply rate cards to determine required resource capacity and total direct costs

  • Demand versus budget steering: Business units plan demand. IT immediately recognizes cost effects and budget deviations

  • Rolling forecasts based on cost structures: Forecasts are not manually updated in Excel, but refreshed on the basis of actual costs

  • Why planning based on real cost data is more reliable than planning based on assumptions

  • Project and change cost forecasting: How to accurately forecast project and change costs and plan the financial transition from one-time project expenses to ongoing run costs after completion

Planning becomes more relevant for steering when it is based on real IT cost structures.

Through concrete use cases, you will see how organizations use IT cost data directly for planning, forecasts, and scenarios, enabling more well-founded decisions.