Enterprise Service Management (ESM) is becoming the operating system of the service economy. Learn w...
About the author
Market Strategist Eveline helps CIOs and IT leaders turn strategy into measurable outcomes. Over the past decade-plus, she's guided enterprises across Europe and the U.S. on IT operating models, Digital Employee Experience (DEX), Value Stream Management, IT Automation, Enterprise/IT Service Management, and value-based IT governance.
IT forecasting is familiar territory for everyone in IT finance: Budgets are created once (twice) a ...
What you Need to Know Before Using AI in IT Finance “Curiosity killed the cat,” the saying goes.
Most IT Finance organizations are past the “AI curiosity” stage. You’ve seen the demos. You’ve atten...