ServiceNow and Serviceware are both well-established in the IT Service Management (ITSM) and Enterpr...
About the author
Dirk Martin is Chief Executive Officer (CEO) and founder of Serviceware SE. He studied Industrial Engineering at TU Darmstadt before founding PM Computer Services GmbH & Co. KG together with Harald Popp—the company that later became Serviceware SE. He is also a board member of the association DIE FAMILIENUNTERNEHMER.
In recent years, the world has faced numerous challenges, from the Covid-19 pandemic to the invasion...
Digital transformation has exploded in the last few years. We can’t deny that the pandemic helped sp...