Recalibrating IT Budgets in the AI Era
Register today for this benchmarking initiative developed together with McKinsey to analyze run/change structures, IT cost drivers, and optimization potential.
Meet Your Expert
Dr. Christopher Boortz
Partner
Strategic Service Consulting GmbH
Dr. Christopher Boortz leads global initiatives in IT Financial Management (ITFM), TBM and FinOps to uncover value drivers in IT, enabling customers to overcome their budgeting challenges.
Join Benchmark 2026
A benchmarking initiative developed together with McKinsey to analyze run/change structures, IT cost drivers, and optimization potential
Artificial intelligence is increasing pressure on IT budgets. Many organizations are struggling to balance rising run costs with additional investments in innovation and AI.¹
Benchmarking provides the transparency needed to identify inefficiencies, compare cost structures with peers, and make informed budget allocation decisions.
What You Get
Strategic classification of your IT spend
- Analysis of run/change structures
- Archetype classification
- Comparison with peers and market benchmarks
- IT tower analyses
- Service TCO and unit costs
- Identification of key cost drivers
Actionable optimization insights
- Benchmark-to-IT-Value report
- Concrete optimization hypotheses
- Optional joint result review sessions
Your Effort
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Typically only 1–3 days of effort
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Standardized data collection approach
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Often significantly faster for Serviceware customers through existing system data
Why this Approach
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Methodology developed together with McKinsey
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Focus on fast and reliable insights
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Access to validated market benchmark data
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Annual benchmarking initiative with peer exchange
“It took me less than a day to compile the requested data from the Serviceware system. An effort worthwhile for the wealth of information that comes with the benchmark report.”
Senior IT Controller, Automotive/Aerospace
“The level of differentiation and granularity in this benchmark provides valuable transparency. It confirms our cost efficiency in End User Services and IT overhead, while highlighting improvement potential in server costs and IT security. This enables us to take targeted measures to further optimize our cost position and to clearly demonstrate the impact of previous initiatives to the business.”
Head of IT, Industrial Manufacturing
“Great set of KPI not only for benchmarking but to continuously steer IT. (...)”
VP Digitilization Controlling & Finance, Chemical
“The benchmark confirms that our strategic direction is on track: driving cost efficiency in run & maintain while reinvesting savings into modern technologies. This will strengthen our ability to demonstrate value to the business and further enforce disciplined, value-based prioritization of future technology investments to avoid low-return commitments.”
CIO, Oil & Gas