Start your IT benchmarking today!

The value of IT benchmarking is undisputed. It is key to establish a baseline for value and cost of your IT organization. But is it worth the effort and resources?

Many enterprises face significant challenges when undertaking IT benchmarking projects, including high costs due to complex normalization as well as the difficulty of accessing reliable comparison data for commodity services.

That’s why one of the globally leading top management consultancies and Serviceware have joined forces to offer a new IT benchmarking approach for you:

• Focus on Top-Down IT Cost and Value Assessment: Identify spending anomalies in context of value delivered top-down to trigger the right follow-up conversations regarding real optimization levers.
• Gain Benchmark Data on IT Commodity Services: Access reliable, up-to-date comparison data to see how you measure up against your benchmark peers.
• Benefit from Expert Consultation: Benefit from professional insights and strategic advice tailored to your specific needs.

Access to quality assured benchmark data:

• Compare your costs along IT areas and towers against validated benchmark data to identify potential optimization areas
• Get the detailed "Benchmark to IT Value" report that allows you to:
  • Use different norming metrics to get a differentiated view on your IT tower costs
  • Identify anomalous spending as part of a top-down IT budget health check, discuss root-causes and potential follow-up questions in our benchmark result review meeting

• Benefit from cross analytics and insights of the premier global management consulting firm

• 1-3 days of effort for your IT controller and selective support of IT subject matter expert from your organization (e.g. service owners)
  
• Delivery of data out of your ITFM solution for the benchmark scope

Leverage Over 20 Years of Expertise: With more than two decades of experience, Serviceware helps you optimize your service organization by analyzing financial service data through cutting-edge Technology Business Management (TBM) practices.

Automate and Innovate: Beyond digitizing and automating (service) benchmarking, the Serviceware platform is built to enable other (AI-based) analytics capabilities to drive IT value and enhance performance effortlessly.

Quality You Can Trust: our benchmarking methodology is validated by the premier global management consulting firm, ensuring the highest quality and reliability.

Tailored Insights for Your Needs: choose the experts to provide personalized insights and deep-dive analyses upon request, helping you make informed decisions and achieve your specific business objectives.

Long-Term Partnership: We are committed to your success with an ongoing initiative, offering annual benchmarks to track trends, analyze time series, and understand elasticity for continuous improvement.