Event
HDI Service & Support World 2026
5 – 7 May 2026 · Caesars Palace, Las Vegas, NV
HDI Service & Support World is a leading conference for IT service and support professionals. It brings together industry experts, thought leaders, and practitioners to share best practices, explore the latest trends, and discuss innovations in areas such as IT service management (ITSM), customer experience, and AI-driven support. The event offers a mix of expert-led sessions, hands-on workshops, and valuable networking opportunities.
Next Stop: HDI Service & Support World 2026 🚀
We’re heading to Las Vegas to join one of the most influential conferences for IT service and support from 5 – 7 May 2026. HDI Service & Support World is where innovation meets real-world solutions – from AI and ITIL to customer experience and service excellence.
Visit the Serviceware booth to explore how Serviceware combines automation, AI, and best practices to elevate your service management.
Your Serviceware team on site
Dr. Alexander Becker
Chief Operating Officer
Serviceware SE
Oliver Goldapp
Senior Sales Engineer
Serviceware SE
Ryan Robinson
Sales Manager
Serviceware SE