Webinars, Whitepapers and Reports
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Case Study
DPD iloxx
DPD iloxx replaced their intranet with Serviceware Knowledge to establish a Single Point of Truth.
Case Study
StepStone
StepStone introduced Serviceware Knowledge as Stepedia to replace traditional document filing systems.
Case Study
Commerzbank customer service
Customer service at Commerzbank uses Serviceware Knowledge to bring up the right information exactly when customer consultants need it.
Case Study
Deutsche Post DHL customer service
Deutsche Post and Parcel Service has bundled all information related to customer service in their central knowledge platform "MEINWISSEN"…
Case Study
BGV Badische Versicherungen (BGV)
BGV provides its employees with access to the essential knowledge needed for promptly and effectively addressing all customer requests…