Marketing | Idstein, DE |
Marketing Operations Manager (m/f/d)
Deine Perspektiven bei uns
- Operate day-to-day marketing systems at the heart of our MarTech stack, HubSpot (CRM, Marketing Hub, Sales Hub, CMS, Operations Hub).
- Partner with the Senior Marketing Operations Manager to maintain our lead lifecycle, scoring models, routing, and automations.
- Own the execution and continuous improvement of our email marketing programs, including campaign communications, nurture journeys and outbound sequences.
- Play a key role in customer and loyalty communications including product updates, onboarding, and retention programs.
- Help to launch multilingual campaigns (DE/EN/NL) by building landing pages, emails and nurture workflows while maintaining subscription types, and preference centres.
- Build and maintain healthy audience segments for both customers and prospects based on licence, behaviour, topical interest and targeting criteria.
- Support the Operations team on maintenance of our MarTech stack - integrations across ad platforms, webinar tools, enrichment providers, and BI tooling.
- Help enforce tracking standards, UTM governance, and campaign association for reliable reporting.
- Act as a strong operational partner to Content, SDRs, Sales, RevOps, CSM and Support teams.
Diese Aufgaben erwarten dich
- Execute and optimise email campaigns, nurture programs, and outbound sales sequences inside HubSpot with a strong focus on quality, relevance, and performance.
- Rewrite and improve existing email templates and messaging frameworks in partnership with Content Team.
- Support lead follow-up processes, scoring models, territory routing, and automated task creation.
- Build dashboards and reports in HubSpot
- Engage Leads and MQLs with email programs & advertising programs (partnering with our Paid Ads specialist).
- Align closely with sales teams to ensure smooth handoff of SQLs.
- Contribute to CRM data health through duplicate management, field hygiene, and regular audits.
- Maintain GDPR compliance, consent models, subscription types, and marketing-contact governance.
- Maintain ad platform integrations (Google, LinkedIn) and workflows that ingest campaign data into HubSpot.
Das bringst du mit
- 3-6 years experience in demand generation, marketing operations or growth marketing.
- Hands-on experience working in HubSpot, ideally in B2B environments with a mindset of driving engagement and conversion through nurturing programs.
- Strong interest and capability in email marketing, lifecycle communications, and sales sequence design.
- Comfortable with writing and improving copy/layout for operational emails, nurtures, and outbound programs.
- Working knowledge of HubSpot workflows for automation of nurturing programs.
- Analytical mindset with experience in campaign tracking, reporting and optimization of programs.
- Bonus: Experience with tools such as LinkedIn Sales Navigator, webinar platforms, enrichment providers, and BI tools.
- Collaborative communicator who enjoys partnering with Content, Sales, and Ops teams.
- Detail-driven, organised, and eager to take ownership of execution.
- Language: German and English full proficiency required.
Was wir dir bieten
- Competitive salary and commission structure.
- Opportunities for professional growth and development.
- A dynamic and innovative work environment.
- The chance to be part of a globally expanding company with a strong reputation in the market.
Dein Kontakt bei SERVICEWARE
Nefeli PflegerHuman Resources
+49 6434 9450 0
Aanvraagformulier
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