SERVICEWARE PERFORMANCE

How do you successfully and flexibly manage your Corporate Performance Management?

The solution

Serviceware Performance

Reliable information is the basis for setting a successful course in the company. Without a solid database, it becomes difficult to plan, develop successful strategies and make future-oriented decisions.

Serviceware Performance, gives you the relevant facts at your fingertips at the push of a button enabling you to measure successes on the basis of live data, identify deviations and adjust them easily and where necessary. Comprehensive functions for the continual improvement of decision-making and control processes.

  • Business Intelligence functions
  • Modern Reporting
  • Ad-hoc analyses
  • Business applications
  • Pre-defined best practice templates
  • Flexible individualization of content

Planning

Efficient planning for coordinated activities and procedures of each business division

Flexible Corporate Planning

Use a flexible, database-supported solution to intelligently merge different sup-plans in one place.

Create context in your planning

Add comments, appendices and side calculations to your figures to provide more context for a discussion of your planned values.

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Define your own release workflows

Use workflows to easily organise the submission and release of planning modules.


Serviceware offers best-practice solutions for service management in the areas of IT, HR, finance, facilities and customer service.

 

AI/ML Predictive Planning

Improve data quality and automate processes

Get started directly and conveniently via self-service

Easy access to machine learning, even without Data Science and programming skills.

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Achieve optimal results with powerful ML models

Increased precision in planning through the use of machine learning models.

More efficiency with AI and ML

Increasing efficiency in planning through scaling and automation.

Analytics

Laying the foundation with analytics and reporting

Free Analysis

Enable your users to perform their own ad-hoc analyses in self-service.

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Use extensive reporting possibilities

Format reports in your corporate design and send them automatically to your departments according to a fixed schedule.

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Mobile device support

Use the analysis of important company values also on your mobile phone or tablet.

Data integration

Unlimited analysis through the integration of cloud and on-premises environment

Business use

Free choice of operation between a cloud or on-premise environment. Our own data center ensures a high security standard for your data. We are independent and can operate individually to your needs. High-performance OLAP technology ensures data stability with large data volumes and many users in the planning and analysis environment.

User Experience

Scalability and flexibility through to self-service. Growing requirements in the company can be handled directly from the business department itself thanks to the intuitive user interface. Resource savings and IT relief thus ensure efficient results.

Standardized interfaces

Combining data from the various sources ensures fast and easy data evaluation. Discover correlations in the company at an early stage and take the necessary measures immediately. Avoid media discontinuities within the system landscape for more efficient & transparent corporate communication. The information is available at all times and everywhere where decisions are made.

Case study

Fast BI tool for global controlling at Vector Foiltec

The market leader in roof and facade solutions has completed more than 1,500 projects in over 100 different countries in recent decades. In doing so, the company is subject to various legal frameworks that differ from country to country. Vector Foiltec works with different ERP & project systems that are adapted to the respective companies. When looking for an integrated solution for planning, analysis and reporting for the entire group, the fast and intuitive BI tool was convincing.

Read the case study

More solutions

Also covered in the Serviceware Platform

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Cut costs, optimize budgeting, and gain transparency over all of your finances for IT and shared services

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Ensure seamless, digital service processes to support customers and employees across all departments

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Optimally allocate resources, automatically plan routes for mobile agents, and significantly increase customer satisfaction

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Wondering how that relates to your business case?

Get in touch and we will answer all of your questions!