Whether it is Customer Service Management or controlling Enterprise Shared Services such as IT, HR or Facilities - with Serviceware you have an integrated platform for your entire Enterprise Service Management (ESM).
The Serviceware Platform includes process control, financial management, knowledge management, resource planning and performance management. This comprehensive portfolio of leading solutions offers proven methods, tools and features for your ESM. The platform is available on premise or via cloud & managed services to ensure a smooth operation of your chosen solution.
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