Cut costs, uncover value

IT Financial Management Software

Get rid of ever-growing Excel sheets. ITFM software optimizes the management of IT costs by streamlining processes and providing reliable data and clear metrics.

Drive transformation, free up your workforce and understand your profitability and costs all within 90 days.

Book my demo

ITFM software

Use cases

Through ITFM technology IT department leaders can easily communicate the cost, quality and value of their IT investments.  

Planning and Forecasting

Create and manage IT budgets. Estimate costs, allocate resources, and plan for IT projects and initiatives. Prioritize IT investments based on business goals and available resources.

Charging & Billing of IT

Chargeback or showback IT costs to different business units or departments. Incentivize departments to use IT resources efficiently by giving stakeholders the insight to make better consumption choices. Speed up cost recovery or cost allocation.

Cost Transparency and Optimization

Understanding Total Cost of Ownership in your IT spend makes it easier to reduce inefficient spend and redirect IT dollars to high value ventures. Align IT expenditures with business objectives. With better use of shared service resources, you can increase profitability.


Measure performance and efficiency across departments or against industry standards and best practices.

Vendor and Contract Management

Manage IT vendor contracts and relationships. Identify underutilized contracts, negotiate better terms, and assess the value of IT services provided by external vendors.

Cloud Cost Management

Unlike most, our ITFM software stands out with built-in Cloud Cost Management, eliminating the need for separate tools. Get a complete picture of your cloud TCO (Total Cost of Ownership). Learn more →

Simulations and Scenarios

Create hypothetical situations or models to understand the potential outcomes and impacts of different financial decisions. See how it's done →

Green IT and Sustainability

Reduce the carbon footprint of IT operations. This involves strategies like virtualization to minimize physical hardware.

Project Portfolio Management

Ensure that the IT projects are not just on budget but delivering the expected results with flair and efficiency.

Shared Services

Bring together financial data from your financial management system and service-related data from your shared service processes. This integration provides a holistic view, correlating the cost of services with their performance and usage.

Transfer Pricing

Transfer Pricing is a built-in functionality in our ITFM solution. Ensure that your services are priced appropriately and fairly allocated to different departments or business units based on their usage.

Service Lifecycle Management

Manage IT service catalogs with ease. Enjoy integrated approval processes, automatic service descriptions, workflow-related communication, historical documentation / traceability, and automated email notifications. Let AI guide you towards your next steps. Find out more in our live talk →

Simulations and Scenarios

See how it's done

Gain insight into service cost modeling and simulation with a concrete application example: What happens when new employees are added? To what extent does this affect the cost of services?

Take a tour of our Service Cost Modeling →

ITFM software benefits

Switch gears from IT cost to IT value

  • Achieve transparency

Know exactly where you can reduce costs and re-invest by implementing real-time visibility across your business.

  • Optimize costs

Every penny counts, particularly during a financial crisis. Why spend more than is necessary in the cloud and pay for services that aren’t being embraced?

  • Invest for growth

The pace of digital transformation has been increasing tremendously. Now is the time to invest wisely in your digital capabilities. Surplus budget from a reduction in IT spend can drive innovation initiatives.

  • Transform your services

Improve both internal and external service provision. Better relationships between IT and internal departments and strategic objectives fuel success.

Data quality you can trust

  • Turn reliable data into actionable strategies

Our ITFM software is set up with a central database where your data is stored and kept up-to-date. Take the focus away from validating data and instead focus exclusively on conducting analyses, generating reports and taking action.

  • Apply your Excel knowledge while avoiding Excel-related risks

With an Excel-like interface and pivot tables you can complete tasks like planning and closing independently. This eliminates IT reliance and ensures data accuracy, security, and regulatory compliance.

  • Use a single interface for all your work

Avoid switching between different applications. Our ITFM software ensures that there are no interruptions when moving between planning and reporting tasks.

"Serviceware Financial is the technical basis for Volkswagen Group’s IT Service Catalog and essential for group-wide cost allocation and IT service charging."

Steinar Páll Landrø
IT Service Portfolio Steering, Volkswagen Group

“Serviceware Financial is the only solution that enables me to map out multi-dimensional service value-creation chains. That’s exactly the transparency needed to allocate service costs and the cost drivers involved.”

Jens-Uwe Siems
Head of IT Service Management, ZF Group

“With Serviceware Financial, our product managers can automatically calculate the TCO of their services and create cost transparency in comparison with the actual data.”

Andreas Hammer
Manager Controlling Processes & Charging, BASF Digital Solutions GmbH

Blaues Logo der Firma ZF Friedrichshafen

Become a strategic visionary

Redefine your role as an IT Leader

Elevate your role from a mere cost manager to a strategic visionary, armed with the insights needed to shape the financial trajectory of the company and steer your organization toward sustainable growth and success.

Overcome the hurdles of getting started

Implementing an ITFM software is like embarking on a well-guided expedition. With the right solution, you gain a roadmap tailored to your organization's needs, enabling you to transition smoothly into a data-driven approach.

Arrows to the right

Unravel the intricacies of cost distribution

Our sophisticated ITFM software lifts the fog surrounding cost distribution, allowing deep insight into IT spending, pinpointing resource allocation, and transforming complex expenditures into a transparent and manageable landscape.

Workflow process icon

Link expenditures to tangible value creation

ITFM software is the bridge between financial investments and organizational impact, correlating IT spending with key business outcomes like accelerated product launches, enhanced customer experiences, or streamlined operations.

Serviceware is your trusted partner

Our Serviceware experts draw on decades of experience in the implementation of numerous large-scale cost and activity allocation projects. This know-how, leveraging the best of both classic strategy and IT consulting, leads to the mapping of the complete value chain of individual services. Our success is rooted in understanding our clients' unique concerns and requirements. And we ensure that what we propose is achievable for your business, and audit-proof.

Our track record speaks volumes - we boast a roster of satisfied clients, from medium-sized businesses to renowned DAX-listed companies to global enterprises, all from various industries.

Serviceware. That's how.

Live demo

Get on the fast track to business value

Book a live demo with our expert consultants today to see what our ITFM solution can do for you.

What's the difference


Technology Business Management (TBM) is an extension of IT Financial Management (ITFM) and was defined by the independent TBM Council. The goal of TBM is to make the value of all IT investments measurable and to record the costs transparently. This enables CIOs and CFOs to make a data-driven assessment of the value created by IT services and investments.

Serviceware has developed the Digital Value Model®, based on the taxonomy of Technology Business Management (TBM), to save companies millions in IT costs. The complexity within ITFM is met with maximum transparency, a sophisticated steering logic, KPI, best practices and consulting services that drive digital value. Vast amounts of data can be processed in the Digital Value Model, to accelerate digital transformation and bring efficiency, effectiveness and productivity through IT Financial Management.

Learn more about the Digital Value Model →