ITFM software
Through ITFM technology IT department leaders can easily communicate the cost, quality and value of their IT investments.
Create and manage IT budgets. Estimate costs, allocate resources, and plan for IT projects and initiatives. Prioritize IT investments based on business goals and available resources.
Chargeback or showback IT costs to different business units or departments. Incentivize departments to use IT resources efficiently by giving stakeholders the insight to make better consumption choices. Speed up cost recovery or cost allocation.
Understanding Total Cost of Ownership in your IT spend makes it easier to reduce inefficient spend and redirect IT dollars to high value ventures. Align IT expenditures with business objectives. With better use of shared service resources, you can increase profitability.
Measure performance and efficiency across departments or against industry standards and best practices.
Manage IT vendor contracts and relationships. Identify underutilized contracts, negotiate better terms, and assess the value of IT services provided by external vendors.
Unlike most, our ITFM software stands out with built-in Cloud Cost Management, eliminating the need for separate tools. Get a complete picture of your cloud TCO (Total Cost of Ownership). Learn more →
Create hypothetical situations or models to understand the potential outcomes and impacts of different financial decisions. See how it's done →
Reduce the carbon footprint of IT operations. This involves strategies like virtualization to minimize physical hardware.
Ensure that the IT projects are not just on budget but delivering the expected results with flair and efficiency.
Bring together financial data from your financial management system and service-related data from your shared service processes. This integration provides a holistic view, correlating the cost of services with their performance and usage.
Transfer Pricing is a built-in functionality in our ITFM solution. Ensure that your services are priced appropriately and fairly allocated to different departments or business units based on their usage.
Manage IT service catalogs with ease. Enjoy integrated approval processes, automatic service descriptions, workflow-related communication, historical documentation / traceability, and automated email notifications. Let AI guide you towards your next steps. Find out more in our on-demand demo →
Simulations and Scenarios
Gain insight into service cost modeling and simulation with a concrete application example: What happens when new employees are added? To what extent does this affect the cost of services?
Take a tour of our Service Cost Modeling →
ITFM software benefits
Know exactly where you can reduce costs and re-invest by implementing real-time visibility across your business.
Every penny counts, particularly during a financial crisis. Why spend more than is necessary in the cloud and pay for services that aren’t being embraced?
The pace of digital transformation has been increasing tremendously. Now is the time to invest wisely in your digital capabilities. Surplus budget from a reduction in IT spend can drive innovation initiatives.
Improve both internal and external service provision. Better relationships between IT and internal departments and strategic objectives fuel success.
Our ITFM software is set up with a central database where your data is stored and kept up-to-date. Take the focus away from validating data and instead focus exclusively on conducting analyses, generating reports and taking action.
With an Excel-like interface and pivot tables you can complete tasks like planning and closing independently. This eliminates IT reliance and ensures data accuracy, security, and regulatory compliance.
Avoid switching between different applications. Our ITFM software ensures that there are no interruptions when moving between planning and reporting tasks.
Value Foundation
Serviceware's Value Foundation Project is a proven approach that provides a clear path to IT cost transparency. Worried your data isn’t enough? Our team prepares and structures it to maximize insights. Uncertain how analytics can drive real savings? We handle the analysis, so you see the results.
Our team will handle all the heavy lifting, partnering with you to ensure all of the following benefits are achieved.
✓ Defined cost model in line with industry standards
✓ Acquired and structured data (mapped to cost model)
✓ Established standard reports and analytics capabilities in line with Serviceware best practices
✓ Prototype implementation of cost model
✓ Identified cost saving potentials
✓ Actionable way forward to scale and realize cost savings through ITFM best practices
Our Serviceware experts draw on decades of experience in the implementation of numerous large-scale cost and activity allocation projects. This know-how, leveraging the best of both classic strategy and IT consulting, leads to the mapping of the complete value chain of individual services. Our success is rooted in understanding our clients' unique concerns and requirements. And we ensure that what we propose is achievable for your business, and audit-proof.
Our track record speaks volumes - we boast a roster of satisfied clients, from medium-sized businesses to renowned DAX-listed companies to global enterprises, all from various industries.
Serviceware. That's how.
Live demo
Book a live demo with our expert consultants today to see what our ITFM solution can do for you.
What's the difference
Technology Business Management (TBM) is an extension of IT Financial Management (ITFM) and was defined by the independent TBM Council. The goal of TBM is to make the value of all IT investments measurable and to record the costs transparently. This enables CIOs and CFOs to make a data-driven assessment of the value created by IT services and investments.
Serviceware has developed the Digital Value Model®, based on the taxonomy of Technology Business Management (TBM), to save companies millions in IT costs. The complexity within ITFM is met with maximum transparency, a sophisticated steering logic, KPI, best practices and consulting services that drive digital value. Vast amounts of data can be processed in the Digital Value Model, to accelerate digital transformation and bring efficiency, effectiveness and productivity through IT Financial Management.