Proper healthcare is comprised of professional expertise (medical, treatment, therapy), efficient logistics, and good service. With Serviceware, health and care organizations can optimize the logistical planning of care appointments while improving service processes.
Match your patients' demand for care with the availability of resources (such as healthcare professionals) and generate an optimal planning for patients, healthcare professionals, and your organization.
Be it efficient route planning for healthcare professionals who visit patients at home (as in home care or child health care) or optimal scheduling of appointments during consultation hours: with our solution you will master all challenges of health and carework planning and scheduling. Furthermore, by using the Serviceware app you can track and perform all tasks in real-time, wherever you are.
More than 3 million appointments are planned per year using our automated planning engines. A clear demonstration that Serviceware enables better care.
Outpatient care, house calls for blood samples, as well as appointments for diagnostics can all be managed with Serviceware
Planning of routes and appointments for individual rehabilitation and group therapy with a focus on timely recovery for patients
Automated route planning, taking into account travel distances, competencies and availability of personnel, as well as patient preferences
More and more organizations are switching to appointment-based services. Serviceware Resouces (Careware) offers an unique solution for planning and registering appointments. With Serviceware Resources Appointment Scheduling your customer can make an appointment online. No account needed. Smart algorithms help with finding a fitting location, date, and time for the appointment. A confirmation message is sent through text or email. All schedules (such as consultation hours) are managed in Serviceware Resources (Careware). This way you maintain an overview of your appointments and your colleagues always and immediately know the current occupation per location. Be on top of your appointment scheduling with Serviceware Resources Appointment Scheduling.
Manage the availability of all resources
Live communication between dispatchers and care providers
File all care tasks automatically without any data loss
Increase flexibility and free up capacities
Increase well-being and satisfaction of your patients
Find out why so many businesses trust in Serviceware Healthcare Management software