Lisa Jansen matched the resource demand for her entire care organization.


Serviceware. That’s how.

Support the best healthcare possible with Serviceware

Proper healthcare is comprised of professional expertise (medical, treatment, therapy), efficient logistics, and good service. With Serviceware, health and care organizations can optimize the logistical planning of care appointments while improving service processes.

Match your patients' demand for care with the availability of resources (such as healthcare professionals) and generate an optimal planning for patients, healthcare professionals, and your organization.

Be it efficient route planning for healthcare professionals who visit patients at home (as in home care or child health care) or optimal scheduling of appointments during consultation hours: with our solution you will master all challenges of health and carework planning and scheduling. Furthermore, by using the Serviceware app you can track and perform all tasks in real-time, wherever you are.

More than 3 million appointments are planned per year using our automated planning engines. A clear demonstration that Serviceware enables better care. 

Professionals all across the care sector count on Serviceware to optimize their care work

Medical labs and diagnostic centers

Outpatient care, house calls for blood samples, as well as appointments for diagnostics can all be managed with Serviceware

Older adults rehabilitation care

Planning of routes and appointments for individual rehabilitation and group therapy with a focus on timely recovery for patients

Home care nursing services

Automated route planning, taking into account travel distances, competencies and availability of personnel, as well as patient preferences

Serviceware Resources (Careware)

Scheduling appointments hassle free with Serviceware Resources Appointment Scheduling

More and more organizations are switching to appointment-based services. Serviceware Resouces (Careware) offers an unique solution for planning and registering appointments. With Serviceware Resources Appointment Scheduling your customer can make an appointment online. No account needed. Smart algorithms help with finding a fitting location, date, and time for the appointment. A confirmation message is sent through text or email. All schedules (such as consultation hours) are managed in Serviceware Resources (Careware). This way you maintain an overview of your appointments and your colleagues always and immediately know the current occupation per location. Be on top of your appointment scheduling with Serviceware Resources Appointment Scheduling.

Provide better care with Serviceware

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Manage the availability of all resources


Live communication between dispatchers and care providers

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File all care tasks automatically without any data loss

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Increase flexibility and free up capacities

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Increase well-being and satisfaction of your patients

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Tailored to your specific needs

Find out why so many businesses trust in Serviceware Healthcare Management software