New BARC study: Predictive Planning and Forecasting on the Rise – Hype or Reality?

Does Predictive Planning & Forecasting really take your company to the next level?

Read the latest BARC study to learn if AI/ML offer the…

May 2: Charging and Transfer Pricing

How can you moderate business requirements and tax regulations using a simple method? A holistic approach is the critical success factor.

Why Technology Business Management (TBM) and Why Now?

Why is TBM rising up the ranks of importance for IT leaders and why is it so crucial for organizations now?

7 Ways to Make Your CFO Love TBM

Demonstrate to your CFO how Technology Business Management (TBM) generates tangible business value.

Quick Start into Technology Business Management

Accelerate cost allocation by setting up a best-in-class cost model: The Digital Value Model.

TBM + FinOps or How to Translate Spend into Value

The role a combination of TBM and FinOps could play in managing and controlling the costs associated with the transition to servitization.

Emotional Recognition Software: A Powerful Tool for Call Centers

Enhance customer service with emotional recognition software. Discover how voice analysis and emotion detection can improve customer…

What does a knowledge manager do?

Explore the essential traits and duties of a knowledge manager and understand their effective methods in instituting knowledge management…

5 Steps to Deploying a Knowledge Management Solution

Learn how to find the right knowledge management software, successfully roll out the system, and expand it across your entire enterprise.

How social media platforms transform knowledge management in businesses

Explore how social media platforms facilitate seamless communication and collaboration, making knowledge easily shareable and accessible.

The anti-silo philosophy - How do you avoid knowledge silos?

Learn how to establish successful formal knowledge transfer in your organization.

Formal versus informal knowledge transfer – there’s no substitute for structure

The ten steps to implement formal knowledge transfer and create a structured and accessible knowledge base.

Preserving expertise: Knowledge retention and transfer when employees leave

Discover the high costs and risks associated with knowledge loss in organizations and how to effectively transfer knowledge.

AI in IT Finance

Experience and learn how to leverage AI for more accurate and efficient financial planning.

Top 5 ITFM and TBM trends shaping 2024

Find out what enables stakeholders to make fast, data-driven decisions based on a better understanding of their total IT costs.

AI-Driven Transformation - How to Get Traction?

Explore challenges and recipes for success for companies on the path to AI-driven transformation.

DPD iloxx

DPD iloxx replaced their intranet with Serviceware Knowledge to establish a Single Point of Truth.

StepStone

StepStone introduced Serviceware Knowledge as Stepedia to replace traditional document filing systems.

Does AI help or hinder IT Financial Management?

We discuss the three main use cases for AI in IT financial management.

Why ESG and IT Finance go hand in hand

Companies looking to boost their ESG credentials should harness the power of their IT Finance function.

Mastering ESG & CSRD Reporting: Key Strategies for Executives

Join us in this insightful webinar where we dive into the world of ESG and CSRD reporting and explore how you can optimize these processes.

Santa's Undiscovered Cost Mountain

Find out what Santa really spends on his global service - and how you can better control your own costs!

Can carbon accounting help save the world?

What is carbon accounting, why you need it in your business and how to do it right.

The smart way to select AI for your IT Finance

A handy guide on how AI can be applied effectively in TBM and IT Financial Management.

VENDOR SELECTION MATRIX™ ITFM and Technology Business Management Solutions

RIA interviewed 700 IT Managers to find out which vendors achieved the best evaluation scores from buyers.

Webinar series: Ignite Success in ITFM: Turbocharge with the Digital Value Model

Learn how the Digital Value Model can help with planning and forecasting, billing, reporting, analysis, creating and calculating new…

How to turn IT finance insight into action for real business value

A handy guide for anyone who has access to all the right IT financial management data but is not taking full advantage of it. 

A CIO’s Guide To Reaching TBM Maturity

A handy guide for anyone looking to optimize their IT investments and achieve Technology Business Management (TBM) maturity.

Complex IT controlling at KABEG

KABEG's goal was to implement a solution that could process large amounts of data and make the evaluation of budgets and processes as simple…

FinOps and Cloud Cost Management

Serviceware offers Cloud Cost Management that helps in getting a holistic view and transparency of cloud costs, and extends the traditional…