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Customer service at Commerzbank brings up the exact right information on the screen when the customer consultants need it. How? With SABIO, the Serviceware knowledge solution.
Customer benefits and competitiveness are at the forefront of the Fürth-based family company uvex, where they form the basis for value orientation.
Moving the GBS debate from cost to value: Delivering meaningful service costing whilst navigating a pandemic is not easy. Read our free white paper with a new introduction by GBS leader Jo Hart!
LBS West is introducing a central system together with Serviceware that controls the entire interaction between operative departments and EDP. Thereby the company consistently ensures clear processes in the interaction between business and IT.
The manufacturer now manages all of their IT services with Serviceware’s financial management solution. Palfinger has reduces worktime for settlements from 1-2 days to just 2 hours per month and has achieved full transparency of IT controlling.
Serviceware makes it possible for FINVIS to align their services more profitably and closer to customer requirements.