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Turn Enterprise IT Cost Reduction Into a Growth Strategy

What does optimal IT cost control look like? Find out what you can do to optimize your ITFM and  why gaining an overview over the cost-to-service flow is one step towards improving your service finances.

Transfer Pricing in Global Businesses

Why transfer pricing is becoming more and more important for international corporations and what's required for legally watertight transfer pricing for shared services.

4 Tips for Modern IT Budget Planning

These days, companies face unprecedented challenges when it comes to sustainable, future-proof IT budget planning. How do you get your IT budget planning ready for any crisis without merely cutting costs?

Benchmarking is important. But how to do it right?

When discussing strategic controlling and financial management – both inside and outside of IT – one of the terms that keeps coming up is benchmarking. We have gathered all essential information on benchmarking and how you do it properly for the best outcome for your enterprise.

What are the 3 Dimensions of Forecasts?

Find out how effective forecasting allows you to work with difficult situations by enabling budget adjustments, damage avoidance, and the leveraging of hidden potentials. 

Securing liquidity in a downturn by assessing cloud and legacy IT spend

In an uncertain and pressurised economic environment, many organisations will be faced with the challenge of making immediate IT cost savings, whilst still being expected to drive digital initiatives forward.

Scramble Mode – navigating the data storm with real-time accuracy

Real-time data analytics is the only viable option to ensure a holistic and current view of the cost vs value landscape. Especially in these stormy times. Ronnie Wilson, Group Executive Vice President at Serviceware explains.

Message for the C-Suite, Part 3: 10 Key Learnings for Driving Revenue Growth in Business Transformation

Operating cost management is not just about doing the same for less but about doing more and better for less.

Fighting Back in 2020, with Data in Your Corner

Stick or twist? COVID-19 combined with a likely no-deal Brexit is seeing unprecedented times for UK businesses. What’s the best approach to take to ensure the future success of your business?

Who's the #1 provider for IT and Enterprise Service Management SaaS and software?

Hundreds of IT budget managers have decided: When it comes to IT, SaaS and Enterprise Service Management, Serviceware is at the top of the vendor selection matrix.

4-steps to future-proof your technology spend in the manufacturing industry

The manufacturing industry has been forced to innovate at speeds never seen since the industrial revolution. Read more about why the need to digitally transform has never been more crucial.

#1 provider for Technology Cost and Resource Optimization

Independent research company Research in Action (RIA) has named Serviceware as a market leader in the field of Technology Cost and Resource Optimization (TCRO). Serviceware also received top marks for its solution range and price/performance ratio. RIA interviewed 1,500 IT managers worldwide.

Personnel planning goes hand in hand with financial planning

In particular, we focus on the following areas:

  • Headcount and FTE planning
  • Driver-based planning
  • Control information for further sales, e.g. in the service sector
     

Signals instead of noise: How does good reporting lead to the right decisions?

This webinar focuses on the questions:

  • How to recognize the real signals and distinguish them from general noise?
  • How to distinguish between a natural variance and an important trend?
  • How to ensure that dashboards and reports trigger results-oriented action?

KPMG and Serviceware: How to better determine and document (IT) service charges

  • How to calculate transfer prices for IT services using an integrated solution from Serviceware and KPMG?
  • How to document transfer prices to satisfy increasing requirements in tax audits?
  • How to support a better collaboration between finance and tax teams?

Leverage cost–utility analysis for effective project scoring

Today, it is essential for business survival to minutely assess the chances for success for each and every project. This is where proper cost-utility analysis comes into play.

Serviceware Performance receives 37 top-ranks in BARC's The Planning Survey 20!

Serviceware Performance has achieved excellent customer ratings in the world's largest independent user survey of planning and budgeting software with 37 top positions and 26 leading positions in three peer groups.

5 Tips for Optimizing Your IT Budget Planning

These days it is impossible to gather information on IT budgeting without hearing and reading about the importance of sustainable, future-proof IT Financial Management.

Find out how to efficiently optimize your IT budget!

Maximize your IT cost transparency with Serviceware Financial Management

Our white paper will show you all the advantages of using specialized ITFM software!

  • Facilitate the process of IT planning
  • Know, compare, and optimize your costs per unit
  • Prove the value generated by your IT

Serviceware Processes at Deutsche Flugsicherung GmbH

Serviceware Processes helps them to handle the necessary documentation processes efficiently.

Forrester study: The Total Economic Impact (TEI) of Serviceware Financial

According to Forrester research, using Serviceware Financial can help you save up to 40% on your service costs.

Forrester: The IT Financial Management - AKA TBM - Technology Solution Ecosystem

Forrester has spent years and years researching the development of ITFM (IT Financial Management) - also known as TBM (Technology Business Management) - to find out the whats and hows of mastering company IT and shared service costs. Serviceware was interviewed for this report, aiming at painting a picture of the right Technology Solution Ecosystem for your ITFM to grow and develop. Cutting costs and fostering transparency is more complicated than just picking and using one of the many software tools in the market. Read the report by Forrester Principal Analyst Bill Martorelli to learn what else you need.

Saving jobs whilst streamlining the business

The world of business transformation continues across all organizations - despite the current crisis - whether it is in areas of Digital, Customer Experience, HR or any other. Most organizations still to need to manage their corporate risk and protect their reputation. However, today companies are faced with a time of massive uncertainty and continued disruption.

Traditional ways of working and operating are changing for good and huge pressure is being exerted to significantly cut costs, rebuild revenue streams and plan for new growth throughout the COVID-19 recovery period. Yet most enterprises lack the ability to model cost-cutting scenarios and are instead resorting to cutting jobs, thereby putting the livelihoods of many of their employees at risk. It doesn’t have to be like this.

Ensuring full value of the implementation of an ITFM solution

You have decided that you want to implement a new tool for the financial management of your IT and shared services into your organization. However, this tool on its own will not be able to magically reinvent your processes. It takes the right approaches and strategies to guarantee that your new solution will net you significant profits and benefits in the short and the long run.

We will run you through a typical use case for Serviceware Financial to show you which challenges await you and how to overcome them.

Powering Digital Transformation with Serviceware Financial

In order to succeed in the digital age, CIOs and CFOs have to align more than ever before. Being in sync regarding their different challenges is mandatory if they do not want to be left behind by the competition. IT costs and budgets need be reassessed and made sustainable for an organization that will rely more and more on IT and Shared Services.

Serviceware Financial is a tool that will allow you to master these challenges of the digital age.

Virtual Workforces, now rapid cost cutting – the next CIO challenge

The world of business transformation continues across all organizations – despite the COVID-19 crisis – whether it is in areas of Digital, Customer Experience, HR or any other.
You will get an understanding of how to continue to be the change agent the organization needs, how IT can lead the cost reduction program and why other CXO leaders need your help.

Make the Change: Implement Real-Time IT Cost Avoidance and Spend Reduction

IT has become increasingly complex to manage. Cloud Migrations and other investments in new tech spending to support digital transformation have significantly altered tech budgets in recent years. This means a big change for the role of a CIO, with far more emphasis being placed on innovation, transformation and agility, rather than purely technical capabilities.

Free Online-Consulting Serviceware Financial and Performance

Free online consulting on IT Financial Management and Corporate Performance Management to beat the economic crisis

  • Non-binding advice on corporate service portfolio and corporate performance planning
  • Assistance from a multitude of practical projects
  • Free creation of an individual recommendation and action plan

10 Steps to successful IT Cost Management

Follow our guide to take your IT controlling to new heights. Learn how to optimize budgeting processes and save time and money in the short and the long term.

Customer service at Commerzbank uses SABIO, the Serviceware knowledge solution.

Customer service at Commerzbank brings up the exact right information on the screen when the customer consultants need it. How? With SABIO, the Serviceware knowledge solution.