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Case Study

City skyline from rooftop, yellow.

Customer service at Commerzbank uses Serviceware Knowledge

Customer service at Commerzbank brings up the exact right information on the screen when the customer consultants need it. How? With …

Case Study

Excellent customer service through central knowledge management

As a customer service agent at DPDHL, you want all the pieces of information available exactly when and where you need them. Deutsche Post…

Case Study