In an uncertain and pressurised economic environment, many organisations will be faced with the challenge of making immediate IT cost savings, whilst still being expected to drive digital initiatives forward.
Real-time data analytics is the only viable option to ensure a holistic and current view of the cost vs value landscape. Especially in these stormy times. Ronnie Wilson, Group Executive Vice President at Serviceware explains.
Operating cost management is not just about doing the same for less but about doing more and better for less.
Stick or twist? COVID-19 combined with a likely no-deal Brexit is seeing unprecedented times for UK businesses. What’s the best approach to take to ensure the future success of your business?
Hundreds of IT budget managers have decided: When it comes to IT, SaaS and Enterprise Service Management, Serviceware is at the top of the vendor selection matrix.
The manufacturing industry has been forced to innovate at speeds never seen since the industrial revolution. Read more about why the need to digitally transform has never been more crucial.
Independent research company Research in Action (RIA) has named Serviceware as a market leader in the field of Technology Cost and Resource Optimization (TCRO). Serviceware also received top marks for its solution range and price/performance ratio. RIA interviewed 1,500 IT managers worldwide.
In particular, we focus on the following areas:
This webinar focuses on the questions:
Today, it is essential for business survival to minutely assess the chances for success for each and every project. This is where proper cost-utility analysis comes into play.
Serviceware Performance has achieved excellent customer ratings in the world's largest independent user survey of planning and budgeting software with 37 top positions and 26 leading positions in three peer groups.
These days it is impossible to gather information on IT budgeting without hearing and reading about the importance of sustainable, future-proof IT Financial Management.
Find out how to efficiently optimize your IT budget!
Our white paper will show you all the advantages of using specialized ITFM software!
Serviceware Processes helps them to handle the necessary documentation processes efficiently.
According to Forrester research, using Serviceware Financial can help you save up to 40% on your service costs.
Forrester has spent years and years researching the development of ITFM (IT Financial Management) - also known as TBM (Technology Business Management) - to find out the whats and hows of mastering company IT and shared service costs. Serviceware was interviewed for this report, aiming at painting a picture of the right Technology Solution Ecosystem for your ITFM to grow and develop. Cutting costs and fostering transparency is more complicated than just picking and using one of the many software tools in the market. Read the report by Forrester Principal Analyst Bill Martorelli to learn what else you need.
The world of business transformation continues across all organizations - despite the current crisis - whether it is in areas of Digital, Customer Experience, HR or any other. Most organizations still to need to manage their corporate risk and protect their reputation. However, today companies are faced with a time of massive uncertainty and continued disruption.
Traditional ways of working and operating are changing for good and huge pressure is being exerted to significantly cut costs, rebuild revenue streams and plan for new growth throughout the COVID-19 recovery period. Yet most enterprises lack the ability to model cost-cutting scenarios and are instead resorting to cutting jobs, thereby putting the livelihoods of many of their employees at risk. It doesn’t have to be like this.
You have decided that you want to implement a new tool for the financial management of your IT and shared services into your organization. However, this tool on its own will not be able to magically reinvent your processes. It takes the right approaches and strategies to guarantee that your new solution will net you significant profits and benefits in the short and the long run.
We will run you through a typical use case for Serviceware Financial to show you which challenges await you and how to overcome them.
In order to succeed in the digital age, CIOs and CFOs have to align more than ever before. Being in sync regarding their different challenges is mandatory if they do not want to be left behind by the competition. IT costs and budgets need be reassessed and made sustainable for an organization that will rely more and more on IT and Shared Services.
Serviceware Financial is a tool that will allow you to master these challenges of the digital age.
The world of business transformation continues across all organizations – despite the COVID-19 crisis – whether it is in areas of Digital, Customer Experience, HR or any other.
You will get an understanding of how to continue to be the change agent the organization needs, how IT can lead the cost reduction program and why other CXO leaders need your help.
IT has become increasingly complex to manage. Cloud Migrations and other investments in new tech spending to support digital transformation have significantly altered tech budgets in recent years. This means a big change for the role of a CIO, with far more emphasis being placed on innovation, transformation and agility, rather than purely technical capabilities.
Follow our guide to take your IT controlling to new heights. Learn how to optimize budgeting processes and save time and money in the short and the long term.
Customer service at Commerzbank brings up the exact right information on the screen when the customer consultants need it. How? With SABIO, the Serviceware knowledge solution.
Customer benefits and competitiveness are at the forefront of the Fürth-based family company uvex, where they form the basis for value orientation.
Moving the GBS debate from cost to value: Delivering meaningful service costing whilst navigating a pandemic is not easy. Read our free white paper with a new introduction by GBS leader Jo Hart!
LBS West is introducing a central system together with Serviceware that controls the entire interaction between operative departments and EDP. Thereby the company consistently ensures clear processes in the interaction between business and IT.
The manufacturer now manages all of their IT services with Serviceware’s financial management solution. Palfinger has reduces worktime for settlements from 1-2 days to just 2 hours per month and has achieved full transparency of IT controlling.