Bad Camberg, 28 October 2020. Serviceware SE (“Serviceware”, ISIN DE000A2G8X31) continues its expansion course despite the COVID-19 pandemic. Against the backdrop of the ongoing strong demand for the software solution Serviceware Performance, Serviceware extends the offering for its module for corporate planning and management. Serviceware Performance offers manifold functions for planning, analysis, reporting or simulations in all areas of corporate management. With Serviceware Performance, companies have continuous and consistent analysis and reporting possibilities on a central database from one data source.
Serviceware Performance 9.0, the latest version of the software solution, now offers an integration into Power BI by Microsoft, a worldwide leading business analytics service. Serviceware Performance 9.0 includes a comprehensive best practice portfolio for business software and supports companies in the linking and processing of data and contents from different sources as well as their visualisation without having to switch between different tools. With Serviceware Performance 9.0 decision-makers have a tool which permits a consolidated analysis of different and multidimensional data from various data sources. Within a very short space of time business users can prepare own analyses and examine results.
The software solution Serviceware Performance is part of the unique modular Enterprise Service Management (ESM) platform of Serviceware and recorded a disproportionately high increase with growth rates in the mid double-digit percentage range during the past quarter.
About Serviceware
Serviceware is one of the leading providers of software solutions for the digitization and automation of service processes (Enterprise Service Management), enabling companies to increase service quality and efficiently manage service costs.
The core of the portfolio is the Serviceware platform which includes the software solutions Serviceware Processes (helpLine), Serviceware Financial (anafee), Serviceware Resources (Careware), Serviceware Knowledge (SABIO) and Serviceware Performance (cubus outperform). All solutions can be integrated but can also be used independently of each other.
Serviceware supports customers from delivering strategic consulting over defining service strategies all the way to implementation with the Serviceware platform. In addition, we offer the infrastructure solutions and managed services necessary for operation.
Serviceware has more than 900 customers worldwide from various business sectors; among these are four out of the seven largest German and 12 out of DAX 30 companies. The Serviceware headquarters are located in Bad Camberg, Germany and the Company has over 480 employees at 14 national and international locations. For more information visit wwww.serviceware-se.com.
Media Relations
edicto GmbH
Axel Mühlhaus
Tel. +49(0) 69/905505-52
E-Mail: Serviceware@edicto.de