IR News

Serviceware wins leading European big bank as a new customer

Written by Serviceware | March 23, 2021

Bad Camberg Serviceware SE (“Serviceware“, ISIN DE000A2G8X31) has gained yet another new top-level customer within the framework of its internationalisation strategy and the addressing of large groups as customers. A leading European big bank has decided in favour of the software module “Serviceware Performance” (previously cubus outperform). Serviceware Performance is to be integrated into the company portal of the financial institution, which is used in all the branches on the domestic market of the big bank to provide, amongst others, an overview of all the data available within the group and is to replace the existing software of a US software provider.

Serviceware Performance will migrate successively to the existing platform. The software module supports the employees of the bank with extensive reporting and analysis functions in all areas of corporate management. The employees can continue to access existing, established functions without interruption.

Jutta Graupner, Partner Development Manager at Serviceware: “We are pleased about yet another international financial group which now relies on Serviceware software. This underlines the strength of our solution. Our growth strategy, which focuses on the increasing addressing of large groups and the international rollout, is bearing fruit and we underpin once more our claim to leadership in the digitalisation of service processes.”