Bad Camberg Serviceware SE (“Serviceware”, ISIN DE000A2G8X31) has won a major deal with another company from the German Stock Index (DAX). The customer has more than 100,000 employees, decided in favour of the software solution “Serviceware Financial” (formerly anafee).
The contract is for a minimum of five years and represents one of the largest licence contracts in the so far more than 20-year history of Serviceware. In addition, maintenance, service and consulting services have been included, which will also be spread over several years.
During the first 12 months the contract will deliver revenue worth seven digits of Euros for Serviceware. This means that 12 DAX companies now use the software solutions of Serviceware which replaces the existing US competitor as the contracting partner.
Serviceware Financial, the software solution for the Financial Management of IT and Shared Services has been able to convince the DAX company with a structured service catalogue, numerous analytical tools for the identification of cost drivers, a detailed flow of costs as well as various budgeting scenarios.
"With Serviceware Financial we offer a product with which service costs can be analyzed, efficiently managed and optimized. This meets, more than ever before, the demand from the market. The winning of another DAX customer in the challenging general economic situation is seen by us as a confirmation of our excellent positioning and as part of our growth strategy.” - Dirk K. Martin, CEO and Co-Founder of Serviceware.