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  • IT Financial Management
  • Charging/Bill of IT
  • Cloud Cost Management
  • Planning and Forecasting
  • Cost Transparency
  • Simulations and Scenarios
  • Benchmarking
  • Vendor Management
  • Green IT/Sustainability
  • Shared Services
  • Project Portfolio Management
  • IT Service Management
  • HR Service Management
  • Facility Management
  • Customer Service Management
  • AI-supported Ticket Management
  • Workflow Automation
  • Portal, Service Catalog, Virtual Agent and Self-Service Solutions
  • Survey
  • Knowledge bank for employees, consumers and customers
  • AI-supported content creation and optimization
  • Omnichannel knowledge integration
  • Planning, Budgeting & Forecasting
  • Performance AI
  • Business Intelligence & Analytics
  • Project Performance Management
  • Field Service Planning, Logistics and Time Tracking
  • Advanced Route Planning
  • Digital Work Orders
  • Digital Appointment Planning
  • Live chat
  • Automation of standard dialogs
  • AI-based Chatbot (Intent recognition and Q&A)

Free trials

Start a free trial today. Our trials contain all the functionality of the paid version and are set up and ready to use instantly. Get started below.

Serviceware Knowledge

Knowledge Management trial

  • Free trial, no credit card required

  • The trial ends automatically after 30 days - no action required

  • Access to comprehensive tutorials and support

Once you decide to use this proven knowledge management solution you can continue working seamlessly with your data after the trial ends.

Serviceware Performance

Performance Planning & Analytics trial

Choose cloud or installed. Lay the foundation for powerful business intelligence.

  • A cloud trial doesn't require installation and offers a predefined sample environment.
  • An installation offers more flexibility if you want to test your own structures and dimensions on your existing database.

Self-service demos

No appointment needed. Instant-access product tours of some of our most popular solutions.

Serviceware Financial

Simulation and Cost Modeling

Gain insight into service cost modeling and simulation with a concrete application example: How to easily calculate and simulate changes in the composition of your services. What happens when new employees join and are added? To what extent does this affect the cost of services?

Serviceware Financial

Cloud Cost Management

See how you can easily identify potential savings, calculate the Total Cost of Ownership of your cloud and on-premises services, visualize the composition of services with the Visual Service Analyzer and create what-if analyses.