Serviceware Financial ensures proper calculation of services, target/actual comparisons throughout the year, and scenario analyses and business cases for strategic investment decisions.
We know what we've planned, we know what we've calculated, we know what we've charged. There is only one truth now and it exists on the Serviceware platform.
At ZF Friedrichshafen new services or changes now go through a standardized process including an approval loop before they are entered into the catalog and become visible for the customer.
Palfinger stakeholders had trouble keeping up with numerous Excel sheets from various sources which all provided different, inconsistent numbers. Serviceware Financial provided the solution.
Strategic Service Consulting GmbH (SSC), a Serviceware company, assisted Hapag-Lloyd AG in defining and implementing a Configuration Management Database (CMDB) solution that met all their requirements.
DFS now has a standardized, consolidated system for all corporate divisions in the field of air traffic control. It meets all security requirements and makes communication significantly easier.
Serviceware Performance's corporate controlling application is an integral, group-wide solution for corporate management, which covers requirements such as reporting of actuals, forecasts, and budgeting.
The Serviceware Knowledge Integrator makes the work of employees easier, and helps customers receive answers and information even more quickly.