News & Events

Keep up to date! Discover the latest Serviceware news and our upcoming events!

Featured News & Events

London, Big Ben.

Serviceware named as supplier on UK Government’s G-Cloud 12 framework

In a turbulent landscape, Serviceware’s IT financial management solutions will enable organisations to build resilience by analysing cloud and IT…

Global Banking Finance Review features Serviceware Financial.

Is your business about to fly blindly into an economic storm, powered by unreliable data?

Ronnie Wilson answers this question in his latest contribution to the Global Banking and Finance Review.

Global Banking Finance Review features Serviceware Financial.

Serviceware featured in Global Banking and Finance Review

Ronnie Wilson discusses how revealing the truth about business spend is the key to business resilience and future growth.

Serviceware introduces AI support for service centers

  • Serviceware Enterprise Service Management (ESM) now equipped with AI-supported assistance for service agents
  • The Beta version of the "Solution…

Serviceware SE extends ESM platform by adding standard processes for a controlled return to the physical workplace

  • New digital solution for the planning of workplace utilisation based on Serviceware Processes ensures safe return to the physical workplace
  • Noticeabl…

Serviceware cooperates with KPMG in Germany

Serviceware SE extends cooperation with KPMG in Germany

  • Joint service offering for companies in the field of transfer pricing
  • Joint marketing of the respective products and services
  • Large companies and…

Serviceware SE holds first virtual annual general meeting

Serviceware SE holds first virtual Annual General Meeting

On Wednesday, May 27th 2020, Serviceware SE held their Annual General Meeting for the first time as a virtual conference. Following restrictions in…

BARC Survey Planning 2020 Serviceware Performance

Serviceware achieves 37 top-ranks in BARC'S The Planning Survey 20!

Serviceware Performance has achieved excellent customer ratings in the world's largest independent user survey of planning and budgeting software with…

Serviceware SE introduces innovative appointment scheduling for healthcare institutions to manage safety and utilization of testing facilities.

Serviceware SE introduces innovative appointment scheduling for healthcare institutions to manage safety and utilization of testing facilities.

  • Serviceware Resources Appointment Planning ensures safe patient logistics and utilization of testing facilities
  • Unique “smart search” feature checks…

Dirk Martin.

Covid-19 Update: Through the crisis together

An update from our CEO Dirk Martin on how we help our customers in the crisis

Serviceware Quarterly Report 2020 Q1

Serviceware SE with successful 1st quarter of the current fiscal year


  • Sales revenues increase to EUR 17.3 million
  • Adjusted EBIT of EUR 0.9 million
  • SaaS/Service share in sales revenues already at 42 percent
  • Successful…

Free Online-Consulting Serviceware Financial and Performance

Free online consulting on IT Financial Management and Corporate Performance Management to beat the economic crisis

  • Non-binding advice on corporate service portfolio and corporate performance planning
  • Assistance from a multitude of practical projects
  • Free…

RIA 2020: Serviceware No. 1 provider for IT and ESM software

Serviceware #1 vendor for Enterprise Service Management SaaS and Software

  • For the third year in a row Serviceware has been named number 1 out of the top 20 providers in the upper and midsize market
  • Received the highest…

Serviceware Knowledge AI

AI-powered content creation feature to be introduced in Serviceware Knowledge

  • Serviceware Knowledge (SABIO) will soon offer AI-powered assistance to support editors
  • Marks the first solution developed at the Serviceware AI…

Your Serviceware SE in challenging times

A statement from our CEO Dirk Martin on the current situation at Serviceware SE

Serviceware Knowledge CCW 2020

Serviceware Knowledge at CCW 2020 (German)

Meet Serviceware Knowledge at the Call Center World CCW, March 2nd-4th, at Estrel Congress Center Berlin. Get your free Ticket now!

The BI & Analytics Survey 20 Starts! Please Support Us!

We would like to invite you to participate in The BI & Analytics Survey 20, the world's largest annual survey of business intelligence (BI) users.

Serviceware SE enters partnership with BearingPoint Finland OY

As a further milestone in its Europe-wide expansion strategy, Serviceware SE has entered into a strategic partnership with BearingPoint Finland OY.