News & Events

Keep up to date! Discover the latest Serviceware news and our upcoming events!

Featured News & Events

Serviceware SE extends ESM platform by adding standard processes for a controlled return to the physical workplace

  • New digital solution for the planning of workplace utilisation based on Serviceware Processes ensures safe return to the physical workplace
  • Noticeabl…

Serviceware cooperates with KPMG in Germany

Serviceware SE extends cooperation with KPMG in Germany

  • Joint service offering for companies in the field of transfer pricing
  • Joint marketing of the respective products and services
  • Large companies and…

Serviceware SE holds first virtual annual general meeting

Serviceware SE holds first virtual Annual General Meeting

On Wednesday, May 27th 2020, Serviceware SE held their Annual General Meeting for the first time as a virtual conference. Following restrictions in…

BARC Survey Planning 2020 Serviceware Performance

Serviceware achieves 37 top-ranks in BARC'S The Planning Survey 20!

Serviceware Performance has achieved excellent customer ratings in the world's largest independent user survey of planning and budgeting software with…

Serviceware SE introduces innovative appointment scheduling for healthcare institutions to manage safety and utilization of testing facilities.

Serviceware SE introduces innovative appointment scheduling for healthcare institutions to manage safety and utilization of testing facilities.

  • Serviceware Resources Appointment Planning ensures safe patient logistics and utilization of testing facilities
  • Unique “smart search” feature checks…

Dirk Martin.

Covid-19 Update: Through the crisis together

An update from our CEO Dirk Martin on how we help our customers in the crisis

Serviceware Quarterly Report 2020 Q1

Serviceware SE with successful 1st quarter of the current fiscal year


  • Sales revenues increase to EUR 17.3 million
  • Adjusted EBIT of EUR 0.9 million
  • SaaS/Service share in sales revenues already at 42 percent
  • Successful…

Free Online-Consulting Serviceware Financial and Performance

Free online consulting on IT Financial Management and Corporate Performance Management to beat the economic crisis

  • Non-binding advice on corporate service portfolio and corporate performance planning
  • Assistance from a multitude of practical projects
  • Free…

RIA 2020: Serviceware No. 1 provider for IT and ESM software

Serviceware #1 vendor for Enterprise Service Management SaaS and Software

  • For the third year in a row Serviceware has been named number 1 out of the top 20 providers in the upper and midsize market
  • Received the highest…

Serviceware Knowledge AI

AI-powered content creation feature to be introduced in Serviceware Knowledge

  • Serviceware Knowledge (SABIO) will soon offer AI-powered assistance to support editors
  • Marks the first solution developed at the Serviceware AI…

Your Serviceware SE in challenging times

A statement from our CEO Dirk Martin on the current situation at Serviceware SE

Serviceware Knowledge CCW 2020

Serviceware Knowledge at CCW 2020 (German)

Meet Serviceware Knowledge at the Call Center World CCW, March 2nd-4th, at Estrel Congress Center Berlin. Get your free Ticket now!

The BI & Analytics Survey 20 Starts! Please Support Us!

We would like to invite you to participate in The BI & Analytics Survey 20, the world's largest annual survey of business intelligence (BI) users.

Serviceware SE enters partnership with BearingPoint Finland OY

As a further milestone in its Europe-wide expansion strategy, Serviceware SE has entered into a strategic partnership with BearingPoint Finland OY.

cubus outperform is now Serviceware Performance but still #1 in support in BARC BI Survey 2019

The results of this year's BARC BI Survey are here! cubus AG, the developers behind Serviceware Performance reached the #1 spot for their support and…

Serviceware Customer Forum goes from strength to strength

How do you bring together the best minds, practitioners and technicians in Enterprise Service Management and platform solutions? Serviceware. That’s…

Hessische Ministerin für Digitale Strategie Prof. Dr. Kristina Sinemus, TU Darmstadt, Serviceware Künstliche Intelligenz (KI)/ Artificial Intelligence (AI).

Hessian minister for digital strategy at opening of office for AI research

The Technical University (TU) of Darmstadt and Serviceware SE are starting joint research into the practical applications of artificial intelligence…

TU Darmstadt.

Serviceware SE and TU Darmstadt cooperate in the sector of artificial intelligence

Serviceware SE and the Technical University (TU) Darmstadt have started cooperating on joint research in the field of artificial intelligence and have…